ITS offers dozens of technology services to the FSU community, from email and online training to Wi-Fi and websites.
The ITS service catalog is designed to make it easy to find information about and request university IT services in just a couple clicks. Start by browsing the service categories or searching the A-Z list and click any service name for more info. It's all here.
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2
2FA (Duo) provides an extra layer of security designed to prevent unauthorized access to your personal information
A
A tool that crawls university websites and checks for common errors
Provides users with single sign-on access to Microsoft programs and other applications available through FSU
MATLAB is the programming platform of choice for intensive mathematical computations
SAS is an integrated system of software products wrapped up in an educational analytical suite
Web application development can leverage new technology to help you find a solution
Cost-effective, long-term storage solution for large amounts of data
Audio and video equipment available for use for FSU faculty and Instructors
C
Allows departments to receive service requests or troubleshoot problems
Request university-issued cellphones or a cellular allowance for faculty and staff business use
Supports graphical processing unit (GPU) jobs to access massive computing power
Provides ongoing support for all users with ITS-managed devices
Detects, investigates, and provides remediation guidance of prominent security threats
Ensures compliance with various international data protection and privacy laws
AI-powered productivity solution from Microsoft designed to help you work smarter and faster
ITS creates custom web and mobile applications tailored to meet your department’s unique needs
Combine available engagement technologies to create a custom application for you and your customers
Track and manage interactions with customers with an FSU system integrated CRM
D
Data analytics studies the raw data stored in university systems
ITS manages the logistics with multiple tiers of data center hosting services
Data integration extracts and stores data from dozens of internal and external systems
Wired network connectivity via wall outlets or data ports
Houses data from various university systems such as myFSU HR and myFSU Student Central
FSU directory makes it easy to find department addresses and phone numbers
Special security profile (VPN) to limit access to campus resources
Access all of Adobe's desktop apps, including Photoshop, Illustrator, InDesign, and more
Share information with targeted audiences across campus using digital signage
This desktop-based application creates a central electronic location for storing university documents
E
Secure, world-wide roaming access service created with the research and education community in mind
Quickly find university personnel, save contacts to your device and share results via email
myFSU Business Intelligence (BI) and PowerBI are the go-to resources for advanced reporting and analysis of university data
Create an encrypted connection so data can be transmitted safely and securely
Easily send, sign and store documents, contracts and other agreements in a secure, online location
Interactive calendar that brings hundreds of university events together in one place
F
Robust configurable and flexible program that centralizes FSU's faxing infrastructure
Primary file storage service for departments via the FSU network
Secure call center experience without the hassle of complex office hardware
FSU email is a free, cloud-based service available to all FSU students, faculty, staff and select courtesy appointees
Wi-fi network created for guests of Florida State University on campus
Your FSUID is your username for signing in and accessing many Florida State University systems and resources
Primary Wi-Fi network on FSU campuses for students, faculty and staff
G
Provides unlimited access to a database of IT research and technology news, products and trends
Timely technical support to hundreds of Technology Enhanced Classrooms across the FSU main campus
A type of artificial intelligence that assists you in creating and editing content, analyzing data, or editing images
Known as generic email accounts, these shared addresses can be accessed by multiple users
H
Designed to run compute-intensive programs that require more memory and CPUs than an average computer can support
I
Collaborative effort with FSU departments to understand how they are using and managing information technology
Free consultations and customized plans to support each department’s unique business needs
Access to various telecommunications providers to provide off campus high speed internet services
Internet/Network access for all University affiliates on-campus
IP addresses are assigned automatically whenever a device connects to an FSU network
Fast track to tech help for IT Professionals
First point of contact for IT Support for the University community
Online store for FSU students, faculty and staff to download discounted software for personal and academic use
M
Mailing lists can be created to facilitate email discussions for FSU departments and organizations
Our suite of marketing technologies offers a robust, omnichannel platform for reaching your community
Bookings makes your organization’s meetings virtual with online meetings via Microsoft Teams
Office 365 delivers web-based versions of popular Microsoft Office applications
Powerful suite of productivity tools available from Microsoft
Cloud storage and file sharing service from Microsoft
Create and set plans or timelines for teams and share them throughout various Microsoft apps
Developer app that allows people to build mobile and web apps with little to no coding
Web-based, mobile-friendly collaboration tool that makes it easy to share information
Makes it easy to create and share interactive reports, personal stories, presentations, and more
Online team workspace and collaboration tool
Cloud-based application that gives users the ability to manage and track their tasks
Florida State University’s official mobile app and on-the-go resource for everything FSU
myFSU Portal serves as a personal gateway to the links, tools and resources you need to be successful at Florida State University
Customer support system that makes it easy to get (and give) help with general university questions
FSU’s virtual computer lab makes it easy to use university software remotely
N
Allows individuals to record and share the pronunciation of their name
Installing appropriate cabling to connect to the FSU network and other low-voltage university systems
File transfer service that makes it easy to securely share large documents, pictures, videos and more
O
Easily access files wherever they are, including lab workstations and virtual environments
Customizable forms that offer a secure and user-friendly way to submit and review applications
Build, distribute and analyze surveys in a matter of minutes using Qualtrics
P
Primary storage system of the High Performance Computing cluster (HPC)
Centralized, automated service ensures security updates are installed quickly and reliably
Wide range of telephone services and equipment, including desk phones, softphones and conference room systems
Assess your needs and provide initial guidance on how to plan your project
Provides dedicated project managers to help facilitate technology implementations
Q
Qualitative and mixed-methods data analysis software that helps make sense of complex research projects
R
Ransomware-Resistant backups create a wall against cyberattacks
Allows technicians to troubleshoot computers and mobile devices by accessing them remotely
Outlines security standards for protecting controlled unclassified information (CUI)
Face-to-face support and advice about research computing, data management and scientific workflows
Identify events that could negatively impact your department and the university
S
Security training provided to the university community through regular monthly sessions and by request
Free online courses for higher educator and preparation for industry-recognized certifications
Protect all your resources from cyberattacks with the ITS server protection and threat response service
Sign in with your FSUID and password in one web application and access a multitude of web services available to FSU
Software that enables voice over the Internet Protocol (VoIP) telephone calls
Work with our staff to understand your needs and find suitable software solutions
Submit requests for additional software needed to support instruction
Ensures all systems and applications on ITS-managed devices are properly installed and maintained
Manage the entire statistical analysis process—from data collection to analysis to reporting
On-campus software support service offering quick, affordable computer repairs to students
T
A centrally supported digital marketing suite to build and distribute emails, newsletters, event invites and more
Telephone conference solution that lets you quickly set up conference calls
Hands-on, individualized training to faculty and teaching assistants
U
Turn long URLs into short, easy-to-remember links
Coaching on user experience design and how to measure and interpret attitudes associated with tech interactions
V
A type of server hosting for research computing purposes
A quick and easy way to securely connect to the FSU network
Replaces the need for a physical server while enabling the flexibility of private cloud computing
Vulnerability scanner performs monthly scans of devices and recommends fixes
W
A simple and reliable web conference tool
An easy-to-use web conferencing solution available to FSU students, faculty and staff
Web hosting for FSU departments and individuals looking to launch a website
Makes it easy to create and maintain mobile-first, brand-approved websites
Streamlining and distributing campus information with weekly emails
Wireless communication devices that create a central point of wireless connectivity
Accounts and Access
2FA (Duo) provides an extra layer of security designed to prevent unauthorized access to your personal information
FSU email is a free, cloud-based service available to all FSU students, faculty, staff and select courtesy appointees
Your FSUID is your username for signing in and accessing many Florida State University systems and resources
Known as generic email accounts, these shared addresses can be accessed by multiple users
Mailing lists can be created to facilitate email discussions for FSU departments and organizations
Florida State University’s official mobile app and on-the-go resource for everything FSU
myFSU Portal serves as a personal gateway to the links, tools and resources you need to be successful at Florida State University
Allows individuals to record and share the pronunciation of their name
Streamlining and distributing campus information with weekly emails
Administrative and Business
Provides users with single sign-on access to Microsoft programs and other applications available through FSU
ITS creates custom web and mobile applications tailored to meet your department’s unique needs
Data analytics studies the raw data stored in university systems
Data integration extracts and stores data from dozens of internal and external systems
Houses data from various university systems such as myFSU HR and myFSU Student Central
This desktop-based application creates a central electronic location for storing university documents
myFSU Business Intelligence (BI) and PowerBI are the go-to resources for advanced reporting and analysis of university data
Easily send, sign and store documents, contracts and other agreements in a secure, online location
Robust configurable and flexible program that centralizes FSU's faxing infrastructure
Developer app that allows people to build mobile and web apps with little to no coding
Sign in with your FSUID and password in one web application and access a multitude of web services available to FSU
Communication and Collaboration
A tool that crawls university websites and checks for common errors
Allows departments to receive service requests or troubleshoot problems
Request university-issued cellphones or a cellular allowance for faculty and staff business use
Ensures compliance with various international data protection and privacy laws
Combine available engagement technologies to create a custom application for you and your customers
Track and manage interactions with customers with an FSU system integrated CRM
FSU directory makes it easy to find department addresses and phone numbers
Quickly find university personnel, save contacts to your device and share results via email
Interactive calendar that brings hundreds of university events together in one place
Secure call center experience without the hassle of complex office hardware
Our suite of marketing technologies offers a robust, omnichannel platform for reaching your community
Bookings makes your organization’s meetings virtual with online meetings via Microsoft Teams
Office 365 delivers web-based versions of popular Microsoft Office applications
Cloud storage and file sharing service from Microsoft
Create and set plans or timelines for teams and share them throughout various Microsoft apps
Web-based, mobile-friendly collaboration tool that makes it easy to share information
Online team workspace and collaboration tool
File transfer service that makes it easy to securely share large documents, pictures, videos and more
Easily access files wherever they are, including lab workstations and virtual environments
Customizable forms that offer a secure and user-friendly way to submit and review applications
Build, distribute and analyze surveys in a matter of minutes using Qualtrics
Wide range of telephone services and equipment, including desk phones, softphones and conference room systems
Software that enables voice over the Internet Protocol (VoIP) telephone calls
A centrally supported digital marketing suite to build and distribute emails, newsletters, event invites and more
Telephone conference solution that lets you quickly set up conference calls
Turn long URLs into short, easy-to-remember links
A simple and reliable web conference tool
An easy-to-use web conferencing solution available to FSU students, faculty and staff
Web hosting for FSU departments and individuals looking to launch a website
Makes it easy to create and maintain mobile-first, brand-approved websites
Desktop and Mobile Computing
Provides ongoing support for all users with ITS-managed devices
Detects, investigates, and provides remediation guidance of prominent security threats
AI-powered productivity solution from Microsoft designed to help you work smarter and faster
Access all of Adobe's desktop apps, including Photoshop, Illustrator, InDesign, and more
A type of artificial intelligence that assists you in creating and editing content, analyzing data, or editing images
Fast track to tech help for IT Professionals
First point of contact for IT Support for the University community
Online store for FSU students, faculty and staff to download discounted software for personal and academic use
Powerful suite of productivity tools available from Microsoft
Makes it easy to create and share interactive reports, personal stories, presentations, and more
Cloud-based application that gives users the ability to manage and track their tasks
Customer support system that makes it easy to get (and give) help with general university questions
FSU’s virtual computer lab makes it easy to use university software remotely
Centralized, automated service ensures security updates are installed quickly and reliably
Allows technicians to troubleshoot computers and mobile devices by accessing them remotely
Ensures all systems and applications on ITS-managed devices are properly installed and maintained
On-campus software support service offering quick, affordable computer repairs to students
IT Professional Services
Web application development can leverage new technology to help you find a solution
Share information with targeted audiences across campus using digital signage
Primary file storage service for departments via the FSU network
Provides unlimited access to a database of IT research and technology news, products and trends
Collaborative effort with FSU departments to understand how they are using and managing information technology
Free consultations and customized plans to support each department’s unique business needs
Assess your needs and provide initial guidance on how to plan your project
Provides dedicated project managers to help facilitate technology implementations
Face-to-face support and advice about research computing, data management and scientific workflows
Security training provided to the university community through regular monthly sessions and by request
Free online courses for higher educator and preparation for industry-recognized certifications
Protect all your resources from cyberattacks with the ITS server protection and threat response service
Work with our staff to understand your needs and find suitable software solutions
Coaching on user experience design and how to measure and interpret attitudes associated with tech interactions
Replaces the need for a physical server while enabling the flexibility of private cloud computing
Research Technologies
MATLAB is the programming platform of choice for intensive mathematical computations
SAS is an integrated system of software products wrapped up in an educational analytical suite
Cost-effective, long-term storage solution for large amounts of data
Supports graphical processing unit (GPU) jobs to access massive computing power
ITS manages the logistics with multiple tiers of data center hosting services
Designed to run compute-intensive programs that require more memory and CPUs than an average computer can support
Primary storage system of the High Performance Computing cluster (HPC)
Qualitative and mixed-methods data analysis software that helps make sense of complex research projects
Manage the entire statistical analysis process—from data collection to analysis to reporting
A type of server hosting for research computing purposes
Security and Safety
Create an encrypted connection so data can be transmitted safely and securely
Ransomware-Resistant backups create a wall against cyberattacks
Outlines security standards for protecting controlled unclassified information (CUI)
Identify events that could negatively impact your department and the university
Vulnerability scanner performs monthly scans of devices and recommends fixes
Teaching and Learning Support
Audio and video equipment available for use for FSU faculty and Instructors
Timely technical support to hundreds of Technology Enhanced Classrooms across the FSU main campus
Submit requests for additional software needed to support instruction
Hands-on, individualized training to faculty and teaching assistants
Wi-Fi and Connectivity
Wired network connectivity via wall outlets or data ports
Special security profile (VPN) to limit access to campus resources
Secure, world-wide roaming access service created with the research and education community in mind
Wi-fi network created for guests of Florida State University on campus
Primary Wi-Fi network on FSU campuses for students, faculty and staff
Access to various telecommunications providers to provide off campus high speed internet services
Internet/Network access for all University affiliates on-campus
IP addresses are assigned automatically whenever a device connects to an FSU network
Installing appropriate cabling to connect to the FSU network and other low-voltage university systems
A quick and easy way to securely connect to the FSU network
Wireless communication devices that create a central point of wireless connectivity
Students
2FA (Duo) provides an extra layer of security designed to prevent unauthorized access to your personal information
MATLAB is the programming platform of choice for intensive mathematical computations
FSU directory makes it easy to find department addresses and phone numbers
Secure, world-wide roaming access service created with the research and education community in mind
Quickly find university personnel, save contacts to your device and share results via email
Easily send, sign and store documents, contracts and other agreements in a secure, online location
Interactive calendar that brings hundreds of university events together in one place
FSU email is a free, cloud-based service available to all FSU students, faculty, staff and select courtesy appointees
Wi-fi network created for guests of Florida State University on campus
Your FSUID is your username for signing in and accessing many Florida State University systems and resources
Primary Wi-Fi network on FSU campuses for students, faculty and staff
Provides unlimited access to a database of IT research and technology news, products and trends
A type of artificial intelligence that assists you in creating and editing content, analyzing data, or editing images
Internet/Network access for all University affiliates on-campus
First point of contact for IT Support for the University community
Online store for FSU students, faculty and staff to download discounted software for personal and academic use
Bookings makes your organization’s meetings virtual with online meetings via Microsoft Teams
Office 365 delivers web-based versions of popular Microsoft Office applications
Powerful suite of productivity tools available from Microsoft
Cloud storage and file sharing service from Microsoft
Create and set plans or timelines for teams and share them throughout various Microsoft apps
Developer app that allows people to build mobile and web apps with little to no coding
Web-based, mobile-friendly collaboration tool that makes it easy to share information
Makes it easy to create and share interactive reports, personal stories, presentations, and more
Online team workspace and collaboration tool
Cloud-based application that gives users the ability to manage and track their tasks
Florida State University’s official mobile app and on-the-go resource for everything FSU
myFSU Portal serves as a personal gateway to the links, tools and resources you need to be successful at Florida State University
Customer support system that makes it easy to get (and give) help with general university questions
FSU’s virtual computer lab makes it easy to use university software remotely
Allows individuals to record and share the pronunciation of their name
File transfer service that makes it easy to securely share large documents, pictures, videos and more
Easily access files wherever they are, including lab workstations and virtual environments
Build, distribute and analyze surveys in a matter of minutes using Qualtrics
Qualitative and mixed-methods data analysis software that helps make sense of complex research projects
Free online courses for higher educator and preparation for industry-recognized certifications
Manage the entire statistical analysis process—from data collection to analysis to reporting
On-campus software support service offering quick, affordable computer repairs to students
Turn long URLs into short, easy-to-remember links
An easy-to-use web conferencing solution available to FSU students, faculty and staff
Web hosting for FSU departments and individuals looking to launch a website
