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Information Technology Services

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Workflows & Process Automation
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Workflows & Process Automation

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Overview

Workflows & Process Automation, powered by Decisions, enables departments to design and automate business processes using configurable workflows, digital forms and integrations with university systems to help streamline approvals, reduce manual work and ensure consistent, repeatable processes across the institution. 

Through Decisions, departments can replace email-based or paper-driven processes with structured workflows that route tasks, capture data and execute business rules. Decisions provides real-time visibility into a process status via dashboards and supports everything from simple approvals to complex multi-step processes.

Highlights

Form-Based Intake

capture requests and data through structured forms that initiate workflows

Workflow Automation

automate multi-step processes with rules-based routing and intelligent automation to improve efficiency

Data Integration

leverage system data within forms and workflows to reduce manual entry and errors

End-to-End Tracking

view workflow progress and status in real time from submission to completion in available dashboards

Cost

Free

Cost Free

Available To

Faculty

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Faculty

Staff

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Staff

Departments

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Departments

IT Pros

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Getting Started

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Additional Information

Decisions Workflow and Rules Engine for Higher Education

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Information Technology Services · 1721 W Paul Dirac Drive · Tallahassee, FL 32310

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