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Information Technology Services

  • Home
  • Services
  • Cybersecurity
    • Phish Tank
    • Protect Yourself
    • Protect FSU
    • Standards
  • Research
    • Governance
    • RCC User Accounts
    • RCC Account Login
    • RCC Documentation
    • RCC Training
  • About ITS
    • Leadership
    • Planning
    • Initiatives
    • Partnerships
    • News
    • Publications
    • Metrics
    • Policies
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  • Help
    • myFSU Service Center
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ITS Service Desk
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ITS Service Desk

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Overview

The ITS Service Desk is the first point of contact for students, faculty, staff, alumni, retirees and visitors who need IT support and services associated with ITS and University partners. The Service Desk strives to provide quick and effective responses to those in need of tech help. 
 

Highlights

Multiple Ways to Contact

call 850.644.4357, submit a support request, or chat online with the ITS Service Desk staff using the gold box in the bottom right corner

Hours of Operation

the ITS Service Desk is available when you need them Monday-Friday 8:00 AM to 5:00 PM EST

Account Access

FSUID, passwords, EMPLID and Duo

Device Support

virus and malware removal and device troubleshooting

Cost

Free

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Available To

Students

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Students

Faculty

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Faculty

Staff

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Staff

Alumni

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Alumni

Getting Started

Report a problem 
 

Additional Information

ITS Service Catalog 

ITS FAQs

Related Services

ITProPass
myFSU Service Center
Student Computing Support

Need Help?

FAQs

  • Contact Us
    •    FSU Service Status
    •   myFSU Service Center
    •   850-644-4357
    •  Chat
    •   M-F 8AM-5PM

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Information Technology Services · 1721 W Paul Dirac Drive · Tallahassee, FL 32310

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