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Information Technology Services

  • Home
  • Services
  • Cybersecurity
    • Phish Tank
    • Protect Yourself
    • Protect FSU
    • Standards
  • About ITS
    • Leadership
    • Planning
    • Initiatives
    • Partnerships
    • News
    • Publications
    • Policies
    • Contact
  • Help
    • myFSU Service Center
    • Classroom Support
    • IT Support
    • Training
    • FAQs
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  1. Home
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Help

We are here to help.

Technology is great ... until it isn't. Luckily, ITS is here to help with all your tech troubles and training. Browse the resources below for valuable technology guidance and troubleshooting and reach out whenever you need.

Get In Touch

 

Call

850-644-4357

Call

 

Online Chat

M-F 8AM-5PM ET

Chat

 

Report a Problem

servicecenter.fsu.edu

Report

Service Desk: M-F 8AM-5PM ET     |     Student Computing Support: M-F 8AM-4:30PM ET

Service Desk:
M-F 8AM-5PM ET
Student Computing Support:
M-F 8AM-4:30PM ET

Support

Classroom Support

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Student Computing

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Research Computing

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Canvas

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Remote

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Reset Your Password
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Secure Your Account
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myFSU Service Center
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FAQs
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IT Alerts

Wondering if FSU technology is down? Check the FSU Status Page for the latest status of campus tech and subscribe to alerts to receive messages when there are outages.

View the Latest Alerts

More FAQs

Top FAQs

How do I reset or change my FSUID password?

Learn how to reset or change my FSUID password.

What should I do if I am having trouble signing into FSU systems?

Learn what to do when having trouble signing into FSU systems.

How do I clear the cache and cookies in my web browser?

Learn how to clear the cache and cookies in your web browser.

Why is my audio not working in Zoom meetings?

Learn how to get your audio not working in Zoom meetings.

How do I remove a picture from my Office 365 profile?

Learn how to remove a picture from your Office 365 profile.

How do I add a device to 2FA and activate the Duo Mobile app?

Learn how to add a device to 2FA and activate the Duo Mobile app.

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Training

Are you a do-it-yourselfer?

Access online and pre-recorded training resources for mastering top technology at FSU.

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IT Support for Everyone

Your FSU journey is unique to you.

Let us help you find the top tech tools and tips you need to support you as a student, researcher, employee, IT pro and more with these customized resource pages.

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myFSU Service Center

Trouble connecting to Wi-Fi? Want to create a website? Need help with Duo?

Visit the myFSU Service Center and submit a case to get help with general tech troubles, university questions and more.

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  • Contact Us
    •   850-644-4357
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    •   Place an order (TSR)
    •   Request a repair (RN)
    •   M-F 8AM-5PM
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Information Technology Services · 1721 W Paul Dirac Drive · Tallahassee, FL 32310

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Tallahassee, FL 32306

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