About ITS

Information Technology Services (ITS) is the central IT organization for Florida State University (FSU), providing IT support to a diverse community of more than 50,000 students, faculty, staff, alumni and retirees. Led by Associate Vice President and Chief Information Officer Jane Livingston, ITS is dedicated to delivering an effective, comprehensive and secure technology infrastructure.


Make IT easier for the students, faculty and staff who learn, teach, conduct research and work at Florida State University.



Partner with the FSU community to deliver world-class technology services to support the teaching, research and administrative mission of Florida State University.

Executive Leadership Team

Purpose Statement

The Executive Leadership Team is committed to supporting the mission, core values and vision of Florida State University by providing leadership to ITS in order to provide secure, reliable and innovative technology solutions.

  • Lead ITS to be a better organization
  • Improve ITS reputation and functions
  • Define goals and priorities
  • Create and drive a vision for ITS that serves FSU and its goal in a way that ITS team members can model and follow
  • Develop and grow staff
  • Provide the best service possible by partnering with colleagues to help achieve success
  • Drive efficiencies
  • Deliver best practices to the IT community
  • Protect university with resilient resources and processes

Jane Livingston

Associate Vice President and CIO

Betsy Chester

Executive Assistant

Paul van der Mark

Director of Research Computing Center

Bill Hunkapiller

Chief Information Security Officer

Ken Johnson

Senior Director of University Technology Administration, Infrastructure and Support

Tim Brown

Executive Director of Northwest Regional Data Center

Don Pace

Director of Network Communication Technologies

Byron Menchion

Senior Director of Enterprise Applications

Angela McCausland

Senior Director of Enterprise Resource Planning

Rebekah Dorn

Director of Change Leadership and Planning


Joan Schoubert

Associate Director of Fiscal Operations

ITS Organization Chart

ITS Town Hall

September 2019 Presentation

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