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Information Technology Services

  • Home
  • Services
  • Cybersecurity
    • Phish Tank
    • Protect Yourself
    • Protect FSU
    • Standards
  • Research
    • Governance
    • RCC User Accounts
    • RCC Account Login
    • RCC Documentation
    • RCC Training
  • About ITS
    • Leadership
    • Planning
    • Initiatives
    • Partnerships
    • News
    • Publications
    • Metrics
    • Policies
    • Contact
  • Help
    • myFSU Service Center
    • Classroom Support
    • IT Support
    • Training
    • FAQs
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Services

ITS offers dozens of technology services to the FSU community, from email and online training to Wi-Fi and websites.

The ITS service catalog is designed to make it easy to find information about and request university IT services in just a couple clicks. Start by browsing the service categories or searching the A-Z list and click any service name for more info. It's all here.

Search for Services

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  • Alphabetical
  • Category
  • Available To
All | 2 | A | C | D | E | F | G | H | I | M | N | O | P | Q | R | S | T | U | V | W

2

2FA (Duo)
2FA (Duo) provides an extra layer of security designed to prevent unauthorized access to your personal information

A

Accessibility and Link Checking
A tool that  crawls university websites and checks for  common  errors
Active Directory
Provides users with single sign-on access to Microsoft programs and other applications available through FSU
Advanced Computer Access Management
Designed to enhance security while allowing authorized users to perform specific administrative tasks
Advanced Server Access Management
Program designed to secure the university’s systems and data
Analytics Software (MATLAB)
MATLAB is the programming platform of choice for intensive mathematical computations
Analytics Software (SAS)
SAS is an integrated system of software products wrapped up in an educational analytical suite
Application Consultation
Web application development can leverage new technology to help you find a solution
Archival Storage
Cost-effective, long-term storage solution for large amounts of data
AV Equipment Request
Audio and video equipment available for use for FSU faculty and Instructors

C

Case Management
Allows departments to receive service requests or troubleshoot problems
Cellular Phones
Request university-issued cellphones or a cellular allowance for faculty and staff business use
Compute GPU
Supports graphical processing unit (GPU) jobs to access massive computing power
Computer Management
Supports equipment and applications for all users within partner departments
Computer Protection & Threat Response
Detects, investigates, and provides remediation guidance of prominent security threats
Cookie Consent Management
Ensures compliance with various international data protection and privacy laws
Copilot for M365
AI-powered productivity solution from Microsoft designed to help you work smarter and faster
Custom Application Design
ITS creates custom web and mobile applications tailored to meet your department’s unique needs
Custom CRM and Engagement Applications
Combine available engagement technologies to create a custom application for you and your customers
Customer Relationship Management
Track and manage interactions with customers with an FSU system integrated CRM

D

Data Analytics
Data analytics studies the raw data stored in university systems
Data Catalog
Access data from multiple platforms around campus to make accurate decisions and interpretations
Data Center Services
ITS manages the logistics with multiple tiers of data center hosting services
Data Integration
Data integration extracts and stores data from dozens of internal and external systems
Data Ports
Wired network connectivity via wall outlets or data ports
Data Warehouse
Houses data from various university systems such as myFSU HR and myFSU Student Central
Departmental Online Directory
FSU directory makes it easy to find department addresses and phone numbers
Departmental VPN Profiles
Special security profile (VPN) to limit access to campus resources
Design Software (Adobe Creative Cloud)
Access all of Adobe's desktop apps, including Photoshop, Illustrator, InDesign, and more
Digital Signage
Share information  with targeted audiences across campus using digital signage
Document Management Services (OnBase)
This desktop-based application creates a central electronic location for storing university documents

E

Eduroam
Secure, world-wide roaming access service created with the research and education community in mind
Employee Online Directory
Quickly find university personnel, save contacts to your device and share results via email
Enterprise Analytics (myFSUBI & PowerBI)
myFSU Business Intelligence (BI) and PowerBI are the go-to resources for advanced reporting and analysis of university data
Enterprise SSL
Create an encrypted connection so data can be transmitted safely and securely
eSignatures and eForms (DocuSign)
Easily send, sign and store documents, contracts and other agreements in a secure, online location
Events Calendar
Interactive calendar that brings hundreds of university events together in one place

F

Fax Service (RightFax)
Robust configurable and flexible program that centralizes FSU's faxing infrastructure
File Storage
Primary file storage service for departments via the FSU network
FSU Contact Center (RingCentral)
Secure call center experience without the hassle of complex office hardware
FSU Email
FSU email is a free, cloud-based service available to all FSU students, faculty, staff and select courtesy appointees
FSUGuest
Wi-fi network created for guests of Florida State University on campus
FSUID Account Management
Your FSUID is your username for signing in and accessing many Florida State University systems and resources
FSUSecure
Primary Wi-Fi network on FSU campuses for students, faculty and staff

G

Gartner Higher Education Reference (Core Research)
Provides unlimited access to a database of IT research and technology news, products and trends
General Classroom Support
Timely technical support to hundreds of Technology Enhanced Classrooms across the FSU main campus
Generative AI
A type of artificial intelligence that assists you in creating and editing content, analyzing data, or editing images
Generic and Shared Accounts
Known as generic email accounts, these shared addresses can be accessed by multiple users

H

High Performance Compute Cluster
Designed to run compute-intensive programs that require more memory and CPUs than an average computer can support

I

Information Technology Assessment
Collaborative effort with FSU departments to understand how they are using and managing information technology
Infrastructure Consultation
Free consultations and customized plans to support each department’s unique business needs
Internet / Network Access Off Campus
Access to various telecommunications providers to provide off campus high speed internet services
Internet / Network Access On Campus
Internet/Network access for all University affiliates on-campus
IP Address Management
IP addresses are assigned automatically whenever a device connects to an FSU network
ITProPass
Fast track to tech help for IT Professionals
ITS Service Desk
First point of contact for IT Support for the University community

M

Mailing List/Listserv
Mailing lists can be created to facilitate email discussions for FSU departments and organizations
Marketing Technologies
Our suite of marketing technologies offers a robust, omnichannel platform for reaching your community
Microsoft Bookings
Bookings makes your organization’s meetings virtual with online meetings via Microsoft Teams
Microsoft Office 365
Office 365 delivers web-based versions of popular Microsoft Office applications
Microsoft Office Suite (Microsoft 365 ProPlus)
Powerful suite of productivity tools available from Microsoft
Microsoft OneDrive
Cloud storage and file sharing service from Microsoft
Microsoft Planner
Create and set plans or timelines for teams and share them throughout various Microsoft apps
Microsoft Power Apps
Developer app that allows people to build mobile and web apps with little to no coding
Microsoft SharePoint
Web-based, mobile-friendly collaboration tool that makes it easy to share information
Microsoft Sway
Makes it easy to create and share interactive reports, personal stories, presentations, and more
Microsoft Teams
Online team workspace and collaboration tool
Microsoft To-Do
Cloud-based application that gives users the ability to manage and track their tasks
myFSU Mobile
Florida State University’s official mobile app and on-the-go resource for everything FSU
myFSU Portal
myFSU Portal serves as a personal gateway to the links, tools and resources you need to be successful at Florida State University
myFSU Service Center
Customer support system that makes it easy to get (and give) help with general university questions
myFSUVLab
FSU’s virtual computer lab makes it easy to use university software remotely

N

Network Cabling
Installing appropriate cabling to connect to the FSU network and other low-voltage university systems
Noles File Transfer (NiFTy)
File transfer service that makes it easy to securely share large documents, pictures, videos and more

O

OneDrive Mapping (KUMO)
Easily access files wherever they are, including lab workstations and virtual environments
Online Application Forms
Customizable forms that offer a secure and user-friendly way to submit and review applications
Online Surveys (Qualtrics)
Build, distribute and analyze surveys in a matter of minutes using Qualtrics

P

Parallel Storage (GPFS)
Primary storage system of the High Performance Computing cluster (HPC)
Patch Management
Centralized, automated service ensures security updates are installed quickly and reliably
Phone Lines
Wide range of phone services and equipment, including Zoom Phone and conference systems
Planning Consultation
Assess your needs and provide initial guidance on how to plan your project
Project Management
Provides dedicated project managers to help facilitate technology implementations

Q

Qualitative Analysis Software (Nvivo)
Qualitative and mixed-methods data analysis software that helps make sense of complex research projects

R

Ransomware-Resistant Backups
Ransomware-Resistant backups create a wall against cyberattacks
Remote Assistance
Allows technicians to troubleshoot computers and mobile devices by accessing them remotely
Research Compliance (NIST)
Outlines security standards for protecting controlled unclassified information (CUI)
Research Consultation
Face-to-face support and advice about research computing, data management and scientific workflows
Research Electronic Data Capture (REDCap)
A secure web application for health data research with training, consultations and support from ITS
Risk Assessment
Identify events that could negatively impact your department and the university

S

Security Training & Outreach
Security training provided to the university community through regular monthly sessions and by request
Self Guided Training
Free online courses for higher educator and preparation for industry-recognized certifications
Server Protection & Threat Response
Protect all your resources from cyberattacks with the ITS server protection and threat response service
Single Sign-On (CAS)
Sign in with your FSUID and password in one web application and access a multitude of web services available to FSU
Software Licensing Consultation
Work with our staff to understand your needs and find suitable software solutions
Software Request - Classrooms
Submit requests for additional software needed to support instruction
Software Services
Ensures all systems and applications on ITS-managed devices are properly installed and maintained
Statistics Software (SPSS)
Manage the entire statistical analysis process—from data collection to analysis to reporting
Student Computing Support
On-campus software support service offering quick, affordable computer repairs to students

T

Targeted Messaging (Mass Email)
A centrally supported digital marketing suite to build and distribute emails, newsletters, event invites and more
Telephone Conferencing (OpenVoice)
Telephone conference solution that lets you quickly set up conference calls
Training Request - Classrooms
Hands-on, individualized training to faculty and teaching assistants

U

URL Shortening Service (URLSS)
Turn long URLs into short, easy-to-remember links
User Experience Consultation
Coaching on user experience design and how to measure and interpret attitudes associated with tech interactions

V

Virtual Machines for Research
A type of server hosting for research computing purposes
Virtual Private Network (Cisco Secure Client)
A quick and easy way to securely connect to the FSU network
Virtual Server Hosting
Replaces the need for a physical server while enabling the flexibility of private cloud computing
Vulnerability Assessment
Vulnerability scanner performs monthly scans of devices and recommends fixes

W

Web Conferencing (GoTo Meeting)
A simple and reliable web conference tool
Web Conferencing (Zoom)
An easy-to-use web conferencing solution available to FSU students, faculty and staff
WebDAV Site Hosting
Web hosting for FSU departments and  individuals looking to launch a website
Website Content Management System (WCMS)
Makes it easy  to create and maintain mobile-first, brand-approved websites
Weekly University Announcements
Streamlining and distributing campus information with weekly emails
Wireless Access Points
Wireless communication devices that create a central point of wireless connectivity
Category

Accounts and Access

2FA (Duo)
2FA (Duo) provides an extra layer of security designed to prevent unauthorized access to your personal information
Advanced Computer Access Management
Designed to enhance security while allowing authorized users to perform specific administrative tasks
Advanced Server Access Management
Program designed to secure the university’s systems and data
FSU Email
FSU email is a free, cloud-based service available to all FSU students, faculty, staff and select courtesy appointees
FSUID Account Management
Your FSUID is your username for signing in and accessing many Florida State University systems and resources
Generic and Shared Accounts
Known as generic email accounts, these shared addresses can be accessed by multiple users
Mailing List/Listserv
Mailing lists can be created to facilitate email discussions for FSU departments and organizations
myFSU Mobile
Florida State University’s official mobile app and on-the-go resource for everything FSU
myFSU Portal
myFSU Portal serves as a personal gateway to the links, tools and resources you need to be successful at Florida State University
Weekly University Announcements
Streamlining and distributing campus information with weekly emails

Administrative and Business

Active Directory
Provides users with single sign-on access to Microsoft programs and other applications available through FSU
Custom Application Design
ITS creates custom web and mobile applications tailored to meet your department’s unique needs
Data Analytics
Data analytics studies the raw data stored in university systems
Data Catalog
Access data from multiple platforms around campus to make accurate decisions and interpretations
Data Integration
Data integration extracts and stores data from dozens of internal and external systems
Data Warehouse
Houses data from various university systems such as myFSU HR and myFSU Student Central
Document Management Services (OnBase)
This desktop-based application creates a central electronic location for storing university documents
Enterprise Analytics (myFSUBI & PowerBI)
myFSU Business Intelligence (BI) and PowerBI are the go-to resources for advanced reporting and analysis of university data
eSignatures and eForms (DocuSign)
Easily send, sign and store documents, contracts and other agreements in a secure, online location
Fax Service (RightFax)
Robust configurable and flexible program that centralizes FSU's faxing infrastructure
Microsoft Power Apps
Developer app that allows people to build mobile and web apps with little to no coding
Single Sign-On (CAS)
Sign in with your FSUID and password in one web application and access a multitude of web services available to FSU

Communication and Collaboration

Accessibility and Link Checking
A tool that  crawls university websites and checks for  common  errors
Case Management
Allows departments to receive service requests or troubleshoot problems
Cellular Phones
Request university-issued cellphones or a cellular allowance for faculty and staff business use
Cookie Consent Management
Ensures compliance with various international data protection and privacy laws
Custom CRM and Engagement Applications
Combine available engagement technologies to create a custom application for you and your customers
Customer Relationship Management
Track and manage interactions with customers with an FSU system integrated CRM
Departmental Online Directory
FSU directory makes it easy to find department addresses and phone numbers
Employee Online Directory
Quickly find university personnel, save contacts to your device and share results via email
Events Calendar
Interactive calendar that brings hundreds of university events together in one place
FSU Contact Center (RingCentral)
Secure call center experience without the hassle of complex office hardware
Marketing Technologies
Our suite of marketing technologies offers a robust, omnichannel platform for reaching your community
Microsoft Bookings
Bookings makes your organization’s meetings virtual with online meetings via Microsoft Teams
Microsoft Office 365
Office 365 delivers web-based versions of popular Microsoft Office applications
Microsoft OneDrive
Cloud storage and file sharing service from Microsoft
Microsoft Planner
Create and set plans or timelines for teams and share them throughout various Microsoft apps
Microsoft SharePoint
Web-based, mobile-friendly collaboration tool that makes it easy to share information
Microsoft Teams
Online team workspace and collaboration tool
Noles File Transfer (NiFTy)
File transfer service that makes it easy to securely share large documents, pictures, videos and more
OneDrive Mapping (KUMO)
Easily access files wherever they are, including lab workstations and virtual environments
Online Application Forms
Customizable forms that offer a secure and user-friendly way to submit and review applications
Online Surveys (Qualtrics)
Build, distribute and analyze surveys in a matter of minutes using Qualtrics
Phone Lines
Wide range of phone services and equipment, including Zoom Phone and conference systems
Targeted Messaging (Mass Email)
A centrally supported digital marketing suite to build and distribute emails, newsletters, event invites and more
Telephone Conferencing (OpenVoice)
Telephone conference solution that lets you quickly set up conference calls
URL Shortening Service (URLSS)
Turn long URLs into short, easy-to-remember links
Web Conferencing (GoTo Meeting)
A simple and reliable web conference tool
Web Conferencing (Zoom)
An easy-to-use web conferencing solution available to FSU students, faculty and staff
WebDAV Site Hosting
Web hosting for FSU departments and  individuals looking to launch a website
Website Content Management System (WCMS)
Makes it easy  to create and maintain mobile-first, brand-approved websites

Desktop and Mobile Computing

Computer Management
Supports equipment and applications for all users within partner departments
Computer Protection & Threat Response
Detects, investigates, and provides remediation guidance of prominent security threats
Copilot for M365
AI-powered productivity solution from Microsoft designed to help you work smarter and faster
Design Software (Adobe Creative Cloud)
Access all of Adobe's desktop apps, including Photoshop, Illustrator, InDesign, and more
Generative AI
A type of artificial intelligence that assists you in creating and editing content, analyzing data, or editing images
ITProPass
Fast track to tech help for IT Professionals
ITS Service Desk
First point of contact for IT Support for the University community
Microsoft Office Suite (Microsoft 365 ProPlus)
Powerful suite of productivity tools available from Microsoft
Microsoft Sway
Makes it easy to create and share interactive reports, personal stories, presentations, and more
Microsoft To-Do
Cloud-based application that gives users the ability to manage and track their tasks
myFSU Service Center
Customer support system that makes it easy to get (and give) help with general university questions
myFSUVLab
FSU’s virtual computer lab makes it easy to use university software remotely
Patch Management
Centralized, automated service ensures security updates are installed quickly and reliably
Remote Assistance
Allows technicians to troubleshoot computers and mobile devices by accessing them remotely
Software Services
Ensures all systems and applications on ITS-managed devices are properly installed and maintained
Student Computing Support
On-campus software support service offering quick, affordable computer repairs to students

IT Professional Services

Application Consultation
Web application development can leverage new technology to help you find a solution
Digital Signage
Share information  with targeted audiences across campus using digital signage
File Storage
Primary file storage service for departments via the FSU network
Gartner Higher Education Reference (Core Research)
Provides unlimited access to a database of IT research and technology news, products and trends
Information Technology Assessment
Collaborative effort with FSU departments to understand how they are using and managing information technology
Infrastructure Consultation
Free consultations and customized plans to support each department’s unique business needs
Planning Consultation
Assess your needs and provide initial guidance on how to plan your project
Project Management
Provides dedicated project managers to help facilitate technology implementations
Research Consultation
Face-to-face support and advice about research computing, data management and scientific workflows
Security Training & Outreach
Security training provided to the university community through regular monthly sessions and by request
Self Guided Training
Free online courses for higher educator and preparation for industry-recognized certifications
Server Protection & Threat Response
Protect all your resources from cyberattacks with the ITS server protection and threat response service
Software Licensing Consultation
Work with our staff to understand your needs and find suitable software solutions
User Experience Consultation
Coaching on user experience design and how to measure and interpret attitudes associated with tech interactions
Virtual Server Hosting
Replaces the need for a physical server while enabling the flexibility of private cloud computing

Research Technologies

Analytics Software (MATLAB)
MATLAB is the programming platform of choice for intensive mathematical computations
Analytics Software (SAS)
SAS is an integrated system of software products wrapped up in an educational analytical suite
Archival Storage
Cost-effective, long-term storage solution for large amounts of data
Compute GPU
Supports graphical processing unit (GPU) jobs to access massive computing power
Data Center Services
ITS manages the logistics with multiple tiers of data center hosting services
High Performance Compute Cluster
Designed to run compute-intensive programs that require more memory and CPUs than an average computer can support
Parallel Storage (GPFS)
Primary storage system of the High Performance Computing cluster (HPC)
Qualitative Analysis Software (Nvivo)
Qualitative and mixed-methods data analysis software that helps make sense of complex research projects
Research Electronic Data Capture (REDCap)
A secure web application for health data research with training, consultations and support from ITS
Statistics Software (SPSS)
Manage the entire statistical analysis process—from data collection to analysis to reporting
Virtual Machines for Research
A type of server hosting for research computing purposes

Security and Safety

Enterprise SSL
Create an encrypted connection so data can be transmitted safely and securely
Ransomware-Resistant Backups
Ransomware-Resistant backups create a wall against cyberattacks
Research Compliance (NIST)
Outlines security standards for protecting controlled unclassified information (CUI)
Risk Assessment
Identify events that could negatively impact your department and the university
Vulnerability Assessment
Vulnerability scanner performs monthly scans of devices and recommends fixes

Teaching and Learning Support

AV Equipment Request
Audio and video equipment available for use for FSU faculty and Instructors
General Classroom Support
Timely technical support to hundreds of Technology Enhanced Classrooms across the FSU main campus
Software Request - Classrooms
Submit requests for additional software needed to support instruction
Training Request - Classrooms
Hands-on, individualized training to faculty and teaching assistants

Wi-Fi and Connectivity

Data Ports
Wired network connectivity via wall outlets or data ports
Departmental VPN Profiles
Special security profile (VPN) to limit access to campus resources
Eduroam
Secure, world-wide roaming access service created with the research and education community in mind
FSUGuest
Wi-fi network created for guests of Florida State University on campus
FSUSecure
Primary Wi-Fi network on FSU campuses for students, faculty and staff
Internet / Network Access Off Campus
Access to various telecommunications providers to provide off campus high speed internet services
Internet / Network Access On Campus
Internet/Network access for all University affiliates on-campus
IP Address Management
IP addresses are assigned automatically whenever a device connects to an FSU network
Network Cabling
Installing appropriate cabling to connect to the FSU network and other low-voltage university systems
Virtual Private Network (Cisco Secure Client)
A quick and easy way to securely connect to the FSU network
Wireless Access Points
Wireless communication devices that create a central point of wireless connectivity
Available To
2FA (Duo)
2FA (Duo) provides an extra layer of security designed to prevent unauthorized access to your personal information
Accessibility and Link Checking
A tool that  crawls university websites and checks for  common  errors
Active Directory
Provides users with single sign-on access to Microsoft programs and other applications available through FSU
Advanced Computer Access Management
Designed to enhance security while allowing authorized users to perform specific administrative tasks
Advanced Server Access Management
Program designed to secure the university’s systems and data
Analytics Software (MATLAB)
MATLAB is the programming platform of choice for intensive mathematical computations
Analytics Software (SAS)
SAS is an integrated system of software products wrapped up in an educational analytical suite
Application Consultation
Web application development can leverage new technology to help you find a solution
Archival Storage
Cost-effective, long-term storage solution for large amounts of data
AV Equipment Request
Audio and video equipment available for use for FSU faculty and Instructors
Case Management
Allows departments to receive service requests or troubleshoot problems
Cellular Phones
Request university-issued cellphones or a cellular allowance for faculty and staff business use
Compute GPU
Supports graphical processing unit (GPU) jobs to access massive computing power
Computer Management
Supports equipment and applications for all users within partner departments
Computer Protection & Threat Response
Detects, investigates, and provides remediation guidance of prominent security threats
Cookie Consent Management
Ensures compliance with various international data protection and privacy laws
Copilot for M365
AI-powered productivity solution from Microsoft designed to help you work smarter and faster
Custom Application Design
ITS creates custom web and mobile applications tailored to meet your department’s unique needs
Custom CRM and Engagement Applications
Combine available engagement technologies to create a custom application for you and your customers
Customer Relationship Management
Track and manage interactions with customers with an FSU system integrated CRM
Data Analytics
Data analytics studies the raw data stored in university systems
Data Catalog
Access data from multiple platforms around campus to make accurate decisions and interpretations
Data Center Services
ITS manages the logistics with multiple tiers of data center hosting services
Data Integration
Data integration extracts and stores data from dozens of internal and external systems
Data Ports
Wired network connectivity via wall outlets or data ports
Data Warehouse
Houses data from various university systems such as myFSU HR and myFSU Student Central
Departmental Online Directory
FSU directory makes it easy to find department addresses and phone numbers
Departmental VPN Profiles
Special security profile (VPN) to limit access to campus resources
Design Software (Adobe Creative Cloud)
Access all of Adobe's desktop apps, including Photoshop, Illustrator, InDesign, and more
Digital Signage
Share information  with targeted audiences across campus using digital signage
Document Management Services (OnBase)
This desktop-based application creates a central electronic location for storing university documents
Eduroam
Secure, world-wide roaming access service created with the research and education community in mind
Employee Online Directory
Quickly find university personnel, save contacts to your device and share results via email
Enterprise Analytics (myFSUBI & PowerBI)
myFSU Business Intelligence (BI) and PowerBI are the go-to resources for advanced reporting and analysis of university data
Enterprise SSL
Create an encrypted connection so data can be transmitted safely and securely
eSignatures and eForms (DocuSign)
Easily send, sign and store documents, contracts and other agreements in a secure, online location
Events Calendar
Interactive calendar that brings hundreds of university events together in one place
Fax Service (RightFax)
Robust configurable and flexible program that centralizes FSU's faxing infrastructure
File Storage
Primary file storage service for departments via the FSU network
FSU Contact Center (RingCentral)
Secure call center experience without the hassle of complex office hardware
FSU Email
FSU email is a free, cloud-based service available to all FSU students, faculty, staff and select courtesy appointees
FSUGuest
Wi-fi network created for guests of Florida State University on campus
FSUID Account Management
Your FSUID is your username for signing in and accessing many Florida State University systems and resources
FSUSecure
Primary Wi-Fi network on FSU campuses for students, faculty and staff
Gartner Higher Education Reference (Core Research)
Provides unlimited access to a database of IT research and technology news, products and trends
General Classroom Support
Timely technical support to hundreds of Technology Enhanced Classrooms across the FSU main campus
Generative AI
A type of artificial intelligence that assists you in creating and editing content, analyzing data, or editing images
Generic and Shared Accounts
Known as generic email accounts, these shared addresses can be accessed by multiple users
High Performance Compute Cluster
Designed to run compute-intensive programs that require more memory and CPUs than an average computer can support
Information Technology Assessment
Collaborative effort with FSU departments to understand how they are using and managing information technology
Infrastructure Consultation
Free consultations and customized plans to support each department’s unique business needs
Internet / Network Access Off Campus
Access to various telecommunications providers to provide off campus high speed internet services
Internet / Network Access On Campus
Internet/Network access for all University affiliates on-campus
IP Address Management
IP addresses are assigned automatically whenever a device connects to an FSU network
ITProPass
Fast track to tech help for IT Professionals
ITS Service Desk
First point of contact for IT Support for the University community
Mailing List/Listserv
Mailing lists can be created to facilitate email discussions for FSU departments and organizations
Marketing Technologies
Our suite of marketing technologies offers a robust, omnichannel platform for reaching your community
Microsoft Bookings
Bookings makes your organization’s meetings virtual with online meetings via Microsoft Teams
Microsoft Office 365
Office 365 delivers web-based versions of popular Microsoft Office applications
Microsoft Office Suite (Microsoft 365 ProPlus)
Powerful suite of productivity tools available from Microsoft
Microsoft OneDrive
Cloud storage and file sharing service from Microsoft
Microsoft Planner
Create and set plans or timelines for teams and share them throughout various Microsoft apps
Microsoft Power Apps
Developer app that allows people to build mobile and web apps with little to no coding
Microsoft SharePoint
Web-based, mobile-friendly collaboration tool that makes it easy to share information
Microsoft Sway
Makes it easy to create and share interactive reports, personal stories, presentations, and more
Microsoft Teams
Online team workspace and collaboration tool
Microsoft To-Do
Cloud-based application that gives users the ability to manage and track their tasks
myFSU Mobile
Florida State University’s official mobile app and on-the-go resource for everything FSU
myFSU Portal
myFSU Portal serves as a personal gateway to the links, tools and resources you need to be successful at Florida State University
myFSU Service Center
Customer support system that makes it easy to get (and give) help with general university questions
myFSUVLab
FSU’s virtual computer lab makes it easy to use university software remotely
Network Cabling
Installing appropriate cabling to connect to the FSU network and other low-voltage university systems
Noles File Transfer (NiFTy)
File transfer service that makes it easy to securely share large documents, pictures, videos and more
OneDrive Mapping (KUMO)
Easily access files wherever they are, including lab workstations and virtual environments
Online Application Forms
Customizable forms that offer a secure and user-friendly way to submit and review applications
Online Surveys (Qualtrics)
Build, distribute and analyze surveys in a matter of minutes using Qualtrics
Parallel Storage (GPFS)
Primary storage system of the High Performance Computing cluster (HPC)
Patch Management
Centralized, automated service ensures security updates are installed quickly and reliably
Phone Lines
Wide range of phone services and equipment, including Zoom Phone and conference systems
Planning Consultation
Assess your needs and provide initial guidance on how to plan your project
Project Management
Provides dedicated project managers to help facilitate technology implementations
Qualitative Analysis Software (Nvivo)
Qualitative and mixed-methods data analysis software that helps make sense of complex research projects
Ransomware-Resistant Backups
Ransomware-Resistant backups create a wall against cyberattacks
Remote Assistance
Allows technicians to troubleshoot computers and mobile devices by accessing them remotely
Research Compliance (NIST)
Outlines security standards for protecting controlled unclassified information (CUI)
Research Consultation
Face-to-face support and advice about research computing, data management and scientific workflows
Research Electronic Data Capture (REDCap)
A secure web application for health data research with training, consultations and support from ITS
Risk Assessment
Identify events that could negatively impact your department and the university
Security Training & Outreach
Security training provided to the university community through regular monthly sessions and by request
Self Guided Training
Free online courses for higher educator and preparation for industry-recognized certifications
Server Protection & Threat Response
Protect all your resources from cyberattacks with the ITS server protection and threat response service
Single Sign-On (CAS)
Sign in with your FSUID and password in one web application and access a multitude of web services available to FSU
Software Licensing Consultation
Work with our staff to understand your needs and find suitable software solutions
Software Request - Classrooms
Submit requests for additional software needed to support instruction
Software Services
Ensures all systems and applications on ITS-managed devices are properly installed and maintained
Statistics Software (SPSS)
Manage the entire statistical analysis process—from data collection to analysis to reporting
Student Computing Support
On-campus software support service offering quick, affordable computer repairs to students
Targeted Messaging (Mass Email)
A centrally supported digital marketing suite to build and distribute emails, newsletters, event invites and more
Telephone Conferencing (OpenVoice)
Telephone conference solution that lets you quickly set up conference calls
Training Request - Classrooms
Hands-on, individualized training to faculty and teaching assistants
URL Shortening Service (URLSS)
Turn long URLs into short, easy-to-remember links
User Experience Consultation
Coaching on user experience design and how to measure and interpret attitudes associated with tech interactions
Virtual Machines for Research
A type of server hosting for research computing purposes
Virtual Private Network (Cisco Secure Client)
A quick and easy way to securely connect to the FSU network
Virtual Server Hosting
Replaces the need for a physical server while enabling the flexibility of private cloud computing
Vulnerability Assessment
Vulnerability scanner performs monthly scans of devices and recommends fixes
Web Conferencing (GoTo Meeting)
A simple and reliable web conference tool
Web Conferencing (Zoom)
An easy-to-use web conferencing solution available to FSU students, faculty and staff
WebDAV Site Hosting
Web hosting for FSU departments and  individuals looking to launch a website
Website Content Management System (WCMS)
Makes it easy  to create and maintain mobile-first, brand-approved websites
Weekly University Announcements
Streamlining and distributing campus information with weekly emails
Wireless Access Points
Wireless communication devices that create a central point of wireless connectivity
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Information Technology Services · 1721 W Paul Dirac Drive · Tallahassee, FL 32310

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