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Information Technology Services

  • Home
  • Services
  • Cybersecurity
    • Phish Tank
    • Protect Yourself
    • Protect FSU
    • Standards
  • About ITS
    • Leadership
    • Planning
    • Initiatives
    • Partnerships
    • News
    • Publications
    • Policies
    • Contact
  • Help
    • myFSU Service Center
    • Classroom Support
    • IT Support
    • Training
    • FAQs
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Services

ITS offers dozens of technology services to the FSU community, from email and online training to Wi-Fi and websites.

The ITS service catalog is designed to make it easy to find information about and request university IT services in just a couple clicks. Start by browsing the service categories or searching the A-Z list and click any service name for more info. It's all here.

 

Screenshot of new Duo universal prompt screen

Duo Update

Notice something new? Duo has a new look.

More

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A female working on her laptop in her office

Microsoft Teams

Collaborate in the cloud with Microsoft Teams.

More

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Female sitting outside on her phone

myFSU Mobile

Download the official myFSU Mobile app for everything FSU.

More

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Female browsing LinkedIn Learning for new courses to take

Self-Guided Training

Access 13,000+ free courses with LinkedIn Learning.

More

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Sort By

  • Alphabetical
  • Category
  • Available To
All | 2 | A | C | D | E | F | G | H | I | M | N | O | P | Q | R | S | T | U | V | W

2

2FA (Duo)
Extra layer of security designed to prevent unauthorized access to your personal information

A

Academic Colocation
Enables departments to physically store servers and other storage hardware at the Sliger Data Center
Accessibility and Link Checking (Siteimprove)
A tool that crawls university websites and checks for common errors
Active Directory
One sign in. Dozens of applications. Thousands of possibilities.
Analytics Software (MATLAB)
Programming platform of choice for intensive mathematical computations
Analytics Software (SAS)
Integrated system of software products wrapped up in an educational analytical suite
Application Consultation
Web application development can leverage technology to help you find a solution
Archival Storage
Cost-effective storage solution for large amounts of data for extended periods of time
Authentication and Access Management
Controls access between FSU servers and databases and third-party applications
AV Equipment Request
Audio and video equipment is available for use for FSU faculty and Instructors

C

Case Management
Allows departments to receive service requests or troubleshoot problems
Cellular Phones
University-issued cellphones or a cellular allowance for faculty and staff business use
Computer Backup
Provides ongoing support for all users with ITS-managed devices
Computer Management
Supports department equipment and applications
Computer Protection & Threat Response
Detects, investigates, and provides remediation guidance of prominent security threats
Custom Application Design
Let ITS create custom web and mobile applications tailored to meet your department’s unique needs
Custom CRM and Engagement Applications
Combine available engagement technologies to create a custom application for you and your customers
Customer Relationship Management
Track and manage interactions with customers with an FSU system integrated CRM

D

Data Analytics
Data analytics studies the raw data stored in university systems
Data Center Services
Let ITS manage the logistics with multiple tiers of data center hosting services
Data Integration
Bringing it all together. Data integration extracts data from dozens of internal and external systems
Data Ports
Wired network connectivity via wall outlets
Data Warehouse
The data warehouse is the central data store for Florida State University
Departmental Online Directory
FSU directory makes it easy to find department addresses and phone numbers
Departmental VPN Profiles
Special security profile to limit access to campus resources
Design Software (Adobe Creative Cloud)
Gives you the tools to design amazing work and eye-catching creations
Digital Signage (Four Winds Interactive – FWI Cloud)
Share information  with targeted audiences across campus using digital signage
Digital Signatures (DocuSign)
Easily send, sign and store documents, contracts and other agreements in a secure, online location
Document Management Services (OnBase)
Enterprise data management, powered by OnBase, is Florida State University’s document management and imaging platform

E

Eduroam
Secure, world-wide roaming access service created with the research and education community in mind
Employee Online Directory
Quickly find university personnel, save contacts to your device and share results via email
Enterprise Analytics (myFSUBI & PowerBI)
myFSU Business Intelligence (BI) and PowerBI are the go-to resources for advanced reporting and analysis of university data.
Enterprise SSL
Create an encrypted connection so data can be transmitted safely and securely
Events Calendar
Brings hundreds of university events together in one place

F

Fax Service (RightFax)
Robust configurable and flexible program that centralizes FSU's faxing infrastructure
File Storage
Primary file storage service for departments
FSU Contact Center (RingCentral)
Secure call center experience without the hassle of complex office hardware
FSU Email
FSU email is a free, cloud-based service available to all FSU students, faculty, staff and select courtesy appointees.
FSUGuest
Wi-fi network created for guests of Florida State University
FSUID Account Management
Your FSUID is your username for signing in and accessing many Florida State University systems and resources.
FSUSecure
Primary Wi-Fi network on FSU campuses

G

Gartner Higher Education Reference (Core Research)
Provides unlimited access to a database of IT research and technology news, products and trends
General Classroom Support
Timely technical support to hundreds of Technology Enhanced Classrooms across the FSU main campus
Generic and Shared Accounts
Known as generic email accounts, these shared addresses can be accessed by multiple users.

H

High Performance Compute Cluster
Integrated group of systems connected by an ultra-fast InfiniBand data network

I

Information Technology Assessment
Collaborative effort with FSU departments who desire a better understanding of how they are using and managing information technology
Infrastructure Consultation
Give your data a home
Internet / Network Access Off Campus
Access to various telecommunications providers to provide off campus high speed internet services
Internet / Network Access On Campus
Internet/Network access for all University affiliates on-campus
IP Address Management
Think of it as the phonebook of the internet
ITProPass
Fast track to tech help for IT Professionals
ITS Service Desk
First point of contact for IT Support for University community
ITS Software Store
Online store makes it easy for FSU students, faculty and staff to download discounted software for personal and academic use

M

Mailing List/Listserv
Mailing lists can be created to facilitate email discussions for FSU departments and organizations
Marketing Technologies
Our suite of marketing technologies offers a robust, omnichannel platform for reaching your community
Mass Email
Official messages from Florida State University administration, colleges, departments and organizations that communicate information pertinent to the campus community
Microsoft Bookings
Bookings makes your organization’s meetings virtual with online meetings via Microsoft Teams
Microsoft OneDrive for Business
Cloud storage and file sharing service from Microsoft
Microsoft Planner
Create and set plans or timelines for teams and share them throughout various Microsoft apps
Microsoft Power Apps
Developer app that allows people to build mobile and web apps with little to no coding
Microsoft Sway
Makes it easy to create and share interactive reports, personal stories, presentations, and more
Microsoft Teams
Online team workspace and collaboration tool
Microsoft To-Do
Cloud-based application that gives users the abiliy to manage and track their tasks on their smartphone, tablet or computer
myFSU Mobile
Florida State University’s official mobile app and on-the-go resource for everything FSU
myFSU Portal
myFSU Portal serves as a personal gateway to the links, tools and resources you need to be successful at Florida State University
myFSU Service Center
Customer support system that makes it easy to get (and give) help with general university questions
myFSUVLab
FSU’s virtual computer lab

N

Namecoach
Allows individuals to record and share the pronunciation of their name
Noles File Transfer (NiFTy)
File transfer service that makes it easy to securely share large documents, pictures, videos and more

O

Office 365
Office 365 delivers web-based versions of popular Microsoft Office applications
Office Suite (Microsoft 365 ProPlus)
Powerful suite of productivity tools
OneDrive Mapping (KUMO)
Easily access files wherever they are, including in myFSUVlab
Online Application Forms (SurveyMonkey Apply)
Make it easy to manage the entire application process from beginning to end
Online Surveys (Qualtrics)
Build, distribute and analyze surveys in a matter of minutes
Online Training
A variety of online training to support our IT services and technology

P

Patch Management
Centralized, automated service ensures both vendor-supplied and third-party security updates are installed quickly and reliably
Phone Lines
Wide range of telephone services and equipment, including desk phones, softphones and conference room systems

Q

Qualitative Analysis Software (Nvivo)
Qualitative and mixed-methods data analysis software that helps make sense of complex research projects

R

Remote Assistance
Troubleshoot computers and mobile devices by accessing them remotely—from anywhere
Research Compliance (NIST)
Outlines security standards for protecting controlled unclassified information (CUI)
Research Consultation
Face-to-face support and advice from our team of experts about research computing, data management and scientific workflows
Risk Assessment
Identify events that could negatively impact your department and the university

S

Security Training & Outreach
Security training provided to the university community through regular monthly sessions and by request
Self-Guided Training (LinkedIn Learning)
Thousands of online videos taught by industry experts
SharePoint Online Collaboration Service
Web-based, mobile-friendly collaboration tool that makes it easy to share information
Single Sign-On (CAS)
Think of it as your own master key
Soft Phones
Software that enables voice over the Internet Protocol (VoIP) telephone calls.
Software Licensing Consultation
Cost-efficient computer software to meeting your needs
Software Request - Classrooms
Install special software on a classroom computer
Software Services
Ensures all systems and applications on ITS-managed devices are properly installed and maintained
Statistics Software (SPSS)
Manage the entire statistical analysis process—from data collection to analysis to reporting
Student Computing Support
On-campus software support service offering quick, affordable computer repairs to students

T

Targeted Messaging
Take control your departmental communications using a centrally supported digital marketing suite
Telephone Conferencing (OpenVoice)
Telephone conference solution that lets you quickly set up conference calls
Training Request
Hands-on, individualized training to faculty and teaching assistants

U

URL Shortening Service (URLSS)
Turn long URLs into short, easy-to-remember links
User Experience Consultation
How to measure and interpret the emotions and attitudes associated with technology interactions

V

Virtual Machines
System that hosts virtual machines for research computing purposes
Virtual Private Network (Cisco AnyConnect)
Securely "tunnel" into campus over personal and public networks
Virtual Server Hosting
Replaces the need for a physical server while enabling the flexibility of private cloud computing
Vulnerability Assessment
Vulnerability scanner performs monthly scans of devices and recommends fixes

W

Web Conferencing (GoTo Meeting)
Simple and reliable webinar tool
Web Conferencing (Zoom)
An easy-to-use web conferencing solution
WebDAV Site Hosting
Web hosting for FSU departments and individuals looking to launch a personal website
Website Content Management System (WCMS)
Makes it easy to create and maintain mobile-first, brand-approved websites
Weekly University Announcements
Unified event and general announcements distribution system
Wireless Access Points
Wireless communication devices that create a central point of wireless connectivity
Category

Security and Safety

Enterprise SSL
Create an encrypted connection so data can be transmitted safely and securely
Research Compliance (NIST)
Outlines security standards for protecting controlled unclassified information (CUI)
Risk Assessment
Identify events that could negatively impact your department and the university
Vulnerability Assessment
Vulnerability scanner performs monthly scans of devices and recommends fixes
Available To
2FA (Duo)
Extra layer of security designed to prevent unauthorized access to your personal information
Academic Colocation
Enables departments to physically store servers and other storage hardware at the Sliger Data Center
Accessibility and Link Checking (Siteimprove)
A tool that crawls university websites and checks for common errors
Active Directory
One sign in. Dozens of applications. Thousands of possibilities.
Analytics Software (MATLAB)
Programming platform of choice for intensive mathematical computations
Analytics Software (SAS)
Integrated system of software products wrapped up in an educational analytical suite
Application Consultation
Web application development can leverage technology to help you find a solution
Archival Storage
Cost-effective storage solution for large amounts of data for extended periods of time
Authentication and Access Management
Controls access between FSU servers and databases and third-party applications
AV Equipment Request
Audio and video equipment is available for use for FSU faculty and Instructors
Case Management
Allows departments to receive service requests or troubleshoot problems
Cellular Phones
University-issued cellphones or a cellular allowance for faculty and staff business use
Computer Backup
Provides ongoing support for all users with ITS-managed devices
Computer Management
Supports department equipment and applications
Computer Protection & Threat Response
Detects, investigates, and provides remediation guidance of prominent security threats
Custom Application Design
Let ITS create custom web and mobile applications tailored to meet your department’s unique needs
Custom CRM and Engagement Applications
Combine available engagement technologies to create a custom application for you and your customers
Customer Relationship Management
Track and manage interactions with customers with an FSU system integrated CRM
Data Analytics
Data analytics studies the raw data stored in university systems
Data Center Services
Let ITS manage the logistics with multiple tiers of data center hosting services
Data Integration
Bringing it all together. Data integration extracts data from dozens of internal and external systems
Data Ports
Wired network connectivity via wall outlets
Data Warehouse
The data warehouse is the central data store for Florida State University
Departmental Online Directory
FSU directory makes it easy to find department addresses and phone numbers
Departmental VPN Profiles
Special security profile to limit access to campus resources
Design Software (Adobe Creative Cloud)
Gives you the tools to design amazing work and eye-catching creations
Digital Signage (Four Winds Interactive – FWI Cloud)
Share information  with targeted audiences across campus using digital signage
Digital Signatures (DocuSign)
Easily send, sign and store documents, contracts and other agreements in a secure, online location
Document Management Services (OnBase)
Enterprise data management, powered by OnBase, is Florida State University’s document management and imaging platform
Eduroam
Secure, world-wide roaming access service created with the research and education community in mind
Employee Online Directory
Quickly find university personnel, save contacts to your device and share results via email
Enterprise Analytics (myFSUBI & PowerBI)
myFSU Business Intelligence (BI) and PowerBI are the go-to resources for advanced reporting and analysis of university data.
Enterprise SSL
Create an encrypted connection so data can be transmitted safely and securely
Events Calendar
Brings hundreds of university events together in one place
Fax Service (RightFax)
Robust configurable and flexible program that centralizes FSU's faxing infrastructure
File Storage
Primary file storage service for departments
FSU Contact Center (RingCentral)
Secure call center experience without the hassle of complex office hardware
FSU Email
FSU email is a free, cloud-based service available to all FSU students, faculty, staff and select courtesy appointees.
FSUGuest
Wi-fi network created for guests of Florida State University
FSUID Account Management
Your FSUID is your username for signing in and accessing many Florida State University systems and resources.
FSUSecure
Primary Wi-Fi network on FSU campuses
Gartner Higher Education Reference (Core Research)
Provides unlimited access to a database of IT research and technology news, products and trends
General Classroom Support
Timely technical support to hundreds of Technology Enhanced Classrooms across the FSU main campus
Generic and Shared Accounts
Known as generic email accounts, these shared addresses can be accessed by multiple users.
High Performance Compute Cluster
Integrated group of systems connected by an ultra-fast InfiniBand data network
Information Technology Assessment
Collaborative effort with FSU departments who desire a better understanding of how they are using and managing information technology
Infrastructure Consultation
Give your data a home
Internet / Network Access Off Campus
Access to various telecommunications providers to provide off campus high speed internet services
Internet / Network Access On Campus
Internet/Network access for all University affiliates on-campus
IP Address Management
Think of it as the phonebook of the internet
ITProPass
Fast track to tech help for IT Professionals
ITS Service Desk
First point of contact for IT Support for University community
ITS Software Store
Online store makes it easy for FSU students, faculty and staff to download discounted software for personal and academic use
Mailing List/Listserv
Mailing lists can be created to facilitate email discussions for FSU departments and organizations
Marketing Technologies
Our suite of marketing technologies offers a robust, omnichannel platform for reaching your community
Mass Email
Official messages from Florida State University administration, colleges, departments and organizations that communicate information pertinent to the campus community
Microsoft Bookings
Bookings makes your organization’s meetings virtual with online meetings via Microsoft Teams
Microsoft OneDrive for Business
Cloud storage and file sharing service from Microsoft
Microsoft Planner
Create and set plans or timelines for teams and share them throughout various Microsoft apps
Microsoft Power Apps
Developer app that allows people to build mobile and web apps with little to no coding
Microsoft Sway
Makes it easy to create and share interactive reports, personal stories, presentations, and more
Microsoft Teams
Online team workspace and collaboration tool
Microsoft To-Do
Cloud-based application that gives users the abiliy to manage and track their tasks on their smartphone, tablet or computer
myFSU Mobile
Florida State University’s official mobile app and on-the-go resource for everything FSU
myFSU Portal
myFSU Portal serves as a personal gateway to the links, tools and resources you need to be successful at Florida State University
myFSU Service Center
Customer support system that makes it easy to get (and give) help with general university questions
myFSUVLab
FSU’s virtual computer lab
Namecoach
Allows individuals to record and share the pronunciation of their name
Noles File Transfer (NiFTy)
File transfer service that makes it easy to securely share large documents, pictures, videos and more
Office 365
Office 365 delivers web-based versions of popular Microsoft Office applications
Office Suite (Microsoft 365 ProPlus)
Powerful suite of productivity tools
OneDrive Mapping (KUMO)
Easily access files wherever they are, including in myFSUVlab
Online Application Forms (SurveyMonkey Apply)
Make it easy to manage the entire application process from beginning to end
Online Surveys (Qualtrics)
Build, distribute and analyze surveys in a matter of minutes
Online Training
A variety of online training to support our IT services and technology
Patch Management
Centralized, automated service ensures both vendor-supplied and third-party security updates are installed quickly and reliably
Phone Lines
Wide range of telephone services and equipment, including desk phones, softphones and conference room systems
Qualitative Analysis Software (Nvivo)
Qualitative and mixed-methods data analysis software that helps make sense of complex research projects
Remote Assistance
Troubleshoot computers and mobile devices by accessing them remotely—from anywhere
Research Compliance (NIST)
Outlines security standards for protecting controlled unclassified information (CUI)
Research Consultation
Face-to-face support and advice from our team of experts about research computing, data management and scientific workflows
Risk Assessment
Identify events that could negatively impact your department and the university
Security Training & Outreach
Security training provided to the university community through regular monthly sessions and by request
Self-Guided Training (LinkedIn Learning)
Thousands of online videos taught by industry experts
SharePoint Online Collaboration Service
Web-based, mobile-friendly collaboration tool that makes it easy to share information
Single Sign-On (CAS)
Think of it as your own master key
Soft Phones
Software that enables voice over the Internet Protocol (VoIP) telephone calls.
Software Licensing Consultation
Cost-efficient computer software to meeting your needs
Software Request - Classrooms
Install special software on a classroom computer
Software Services
Ensures all systems and applications on ITS-managed devices are properly installed and maintained
Statistics Software (SPSS)
Manage the entire statistical analysis process—from data collection to analysis to reporting
Student Computing Support
On-campus software support service offering quick, affordable computer repairs to students
Targeted Messaging
Take control your departmental communications using a centrally supported digital marketing suite
Telephone Conferencing (OpenVoice)
Telephone conference solution that lets you quickly set up conference calls
Training Request
Hands-on, individualized training to faculty and teaching assistants
URL Shortening Service (URLSS)
Turn long URLs into short, easy-to-remember links
User Experience Consultation
How to measure and interpret the emotions and attitudes associated with technology interactions
Virtual Machines
System that hosts virtual machines for research computing purposes
Virtual Private Network (Cisco AnyConnect)
Securely "tunnel" into campus over personal and public networks
Virtual Server Hosting
Replaces the need for a physical server while enabling the flexibility of private cloud computing
Vulnerability Assessment
Vulnerability scanner performs monthly scans of devices and recommends fixes
Web Conferencing (GoTo Meeting)
Simple and reliable webinar tool
Web Conferencing (Zoom)
An easy-to-use web conferencing solution
WebDAV Site Hosting
Web hosting for FSU departments and individuals looking to launch a personal website
Website Content Management System (WCMS)
Makes it easy to create and maintain mobile-first, brand-approved websites
Weekly University Announcements
Unified event and general announcements distribution system
Wireless Access Points
Wireless communication devices that create a central point of wireless connectivity
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Tallahassee, FL 32306

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