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Services

ITS offers dozens of technology services to the FSU community, from email and online training to Wi-Fi and websites.

The ITS service catalog is designed to make it easy to find information about and request university IT services in just a couple clicks. Start by browsing the service categories or searching the A-Z list and click any service name for more info. It's all here.

 

Screenshot of new Duo universal prompt screen

Duo Update

Notice something new? Duo has a new look.

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A female working on her laptop in her office

Microsoft Teams

Collaborate in the cloud with Microsoft Teams.

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Female sitting outside on her phone

myFSU Mobile

Download the official myFSU Mobile app for everything FSU.

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Female browsing LinkedIn Learning for new courses to take

Self-Guided Training

Access 13,000+ free courses with LinkedIn Learning.

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Sort By

All | 2 | A | C | D | E | F | G | H | I | M | N | O | P | Q | R | S | T | U | V | W

2

Extra layer of security designed to prevent unauthorized access to your personal information

A

Enables departments to physically store servers and other storage hardware at the Sliger Data Center
A tool that crawls university websites and checks for common errors
One sign in. Dozens of applications. Thousands of possibilities.
Programming platform of choice for intensive mathematical computations
Integrated system of software products wrapped up in an educational analytical suite
Web application development can leverage technology to help you find a solution
Cost-effective storage solution for large amounts of data for extended periods of time
Controls access between FSU servers and databases and third-party applications
Audio and video equipment is available for use for FSU faculty and Instructors

C

Allows departments to receive service requests or troubleshoot problems
University-issued cellphones or a cellular allowance for faculty and staff business use
Provides ongoing support for all users with ITS-managed devices
Supports department equipment and applications
Detects, investigates, and provides remediation guidance of prominent security threats
Let ITS create custom web and mobile applications tailored to meet your department’s unique needs
Combine available engagement technologies to create a custom application for you and your customers
Track and manage interactions with customers with an FSU system integrated CRM

D

Data analytics studies the raw data stored in university systems
Let ITS manage the logistics with multiple tiers of data center hosting services
Bringing it all together. Data integration extracts data from dozens of internal and external systems
Wired network connectivity via wall outlets
The data warehouse is the central data store for Florida State University
FSU directory makes it easy to find department addresses and phone numbers
Special security profile to limit access to campus resources
Gives you the tools to design amazing work and eye-catching creations
Share information  with targeted audiences across campus using digital signage
Easily send, sign and store documents, contracts and other agreements in a secure, online location
Enterprise data management, powered by OnBase, is Florida State University’s document management and imaging platform

E

Secure, world-wide roaming access service created with the research and education community in mind
Quickly find university personnel, save contacts to your device and share results via email
myFSU Business Intelligence (BI) and PowerBI are the go-to resources for advanced reporting and analysis of university data.
Create an encrypted connection so data can be transmitted safely and securely
Brings hundreds of university events together in one place

F

Robust configurable and flexible program that centralizes FSU's faxing infrastructure
Primary file storage service for departments
Secure call center experience without the hassle of complex office hardware
FSU email is a free, cloud-based service available to all FSU students, faculty, staff and select courtesy appointees.
Wi-fi network created for guests of Florida State University
Your FSUID is your username for signing in and accessing many Florida State University systems and resources.
Primary Wi-Fi network on FSU campuses

G

Provides unlimited access to a database of IT research and technology news, products and trends
Timely technical support to hundreds of Technology Enhanced Classrooms across the FSU main campus
Known as generic email accounts, these shared addresses can be accessed by multiple users.

H

Integrated group of systems connected by an ultra-fast InfiniBand data network

I

Collaborative effort with FSU departments who desire a better understanding of how they are using and managing information technology
Give your data a home
Access to various telecommunications providers to provide off campus high speed internet services
Internet/Network access for all University affiliates on-campus
Think of it as the phonebook of the internet
Fast track to tech help for IT Professionals
First point of contact for IT Support for University community
Online store makes it easy for FSU students, faculty and staff to download discounted software for personal and academic use

M

Mailing lists can be created to facilitate email discussions for FSU departments and organizations
Our suite of marketing technologies offers a robust, omnichannel platform for reaching your community
Official messages from Florida State University administration, colleges, departments and organizations that communicate information pertinent to the campus community
Bookings makes your organization’s meetings virtual with online meetings via Microsoft Teams
Cloud storage and file sharing service from Microsoft
Create and set plans or timelines for teams and share them throughout various Microsoft apps
Developer app that allows people to build mobile and web apps with little to no coding
Makes it easy to create and share interactive reports, personal stories, presentations, and more
Online team workspace and collaboration tool
Cloud-based application that gives users the abiliy to manage and track their tasks on their smartphone, tablet or computer
Florida State University’s official mobile app and on-the-go resource for everything FSU
myFSU Portal serves as a personal gateway to the links, tools and resources you need to be successful at Florida State University
Customer support system that makes it easy to get (and give) help with general university questions
FSU’s virtual computer lab

N

Allows individuals to record and share the pronunciation of their name
File transfer service that makes it easy to securely share large documents, pictures, videos and more

O

Office 365 delivers web-based versions of popular Microsoft Office applications
Powerful suite of productivity tools
Easily access files wherever they are, including in myFSUVlab
Make it easy to manage the entire application process from beginning to end
Build, distribute and analyze surveys in a matter of minutes
A variety of online training to support our IT services and technology

P

Centralized, automated service ensures both vendor-supplied and third-party security updates are installed quickly and reliably
Wide range of telephone services and equipment, including desk phones, softphones and conference room systems

Q

Qualitative and mixed-methods data analysis software that helps make sense of complex research projects

R

Troubleshoot computers and mobile devices by accessing them remotely—from anywhere
Outlines security standards for protecting controlled unclassified information (CUI)
Face-to-face support and advice from our team of experts about research computing, data management and scientific workflows
Identify events that could negatively impact your department and the university

S

Security training provided to the university community through regular monthly sessions and by request
Thousands of online videos taught by industry experts
Web-based, mobile-friendly collaboration tool that makes it easy to share information
Think of it as your own master key
Software that enables voice over the Internet Protocol (VoIP) telephone calls.
Cost-efficient computer software to meeting your needs
Install special software on a classroom computer
Ensures all systems and applications on ITS-managed devices are properly installed and maintained
Manage the entire statistical analysis process—from data collection to analysis to reporting
On-campus software support service offering quick, affordable computer repairs to students

T

Take control your departmental communications using a centrally supported digital marketing suite
Telephone conference solution that lets you quickly set up conference calls
Hands-on, individualized training to faculty and teaching assistants

U

Turn long URLs into short, easy-to-remember links
How to measure and interpret the emotions and attitudes associated with technology interactions

V

System that hosts virtual machines for research computing purposes
Securely "tunnel" into campus over personal and public networks
Replaces the need for a physical server while enabling the flexibility of private cloud computing
Vulnerability scanner performs monthly scans of devices and recommends fixes

W

Simple and reliable webinar tool
An easy-to-use web conferencing solution
Web hosting for FSU departments and individuals looking to launch a personal website
Makes it easy to create and maintain mobile-first, brand-approved websites
Unified event and general announcements distribution system
Wireless communication devices that create a central point of wireless connectivity
Category

Accounts and Access

Extra layer of security designed to prevent unauthorized access to your personal information
FSU email is a free, cloud-based service available to all FSU students, faculty, staff and select courtesy appointees.
Your FSUID is your username for signing in and accessing many Florida State University systems and resources.
Known as generic email accounts, these shared addresses can be accessed by multiple users.
Florida State University’s official mobile app and on-the-go resource for everything FSU
myFSU Portal serves as a personal gateway to the links, tools and resources you need to be successful at Florida State University

Administrative and Business

One sign in. Dozens of applications. Thousands of possibilities.
Let ITS create custom web and mobile applications tailored to meet your department’s unique needs
Data analytics studies the raw data stored in university systems
Bringing it all together. Data integration extracts data from dozens of internal and external systems
The data warehouse is the central data store for Florida State University
Easily send, sign and store documents, contracts and other agreements in a secure, online location
Enterprise data management, powered by OnBase, is Florida State University’s document management and imaging platform
myFSU Business Intelligence (BI) and PowerBI are the go-to resources for advanced reporting and analysis of university data.
Robust configurable and flexible program that centralizes FSU's faxing infrastructure
Developer app that allows people to build mobile and web apps with little to no coding
Think of it as your own master key

Communication and Collaboration

A tool that crawls university websites and checks for common errors
Allows departments to receive service requests or troubleshoot problems
University-issued cellphones or a cellular allowance for faculty and staff business use
Combine available engagement technologies to create a custom application for you and your customers
Track and manage interactions with customers with an FSU system integrated CRM
FSU directory makes it easy to find department addresses and phone numbers
Quickly find university personnel, save contacts to your device and share results via email
Brings hundreds of university events together in one place
Secure call center experience without the hassle of complex office hardware
Fast track to tech help for IT Professionals
Mailing lists can be created to facilitate email discussions for FSU departments and organizations
Our suite of marketing technologies offers a robust, omnichannel platform for reaching your community
Official messages from Florida State University administration, colleges, departments and organizations that communicate information pertinent to the campus community
Bookings makes your organization’s meetings virtual with online meetings via Microsoft Teams
Cloud storage and file sharing service from Microsoft
Create and set plans or timelines for teams and share them throughout various Microsoft apps
Online team workspace and collaboration tool
Allows individuals to record and share the pronunciation of their name
File transfer service that makes it easy to securely share large documents, pictures, videos and more
Office 365 delivers web-based versions of popular Microsoft Office applications
Easily access files wherever they are, including in myFSUVlab
Make it easy to manage the entire application process from beginning to end
Build, distribute and analyze surveys in a matter of minutes
Wide range of telephone services and equipment, including desk phones, softphones and conference room systems
Web-based, mobile-friendly collaboration tool that makes it easy to share information
Software that enables voice over the Internet Protocol (VoIP) telephone calls.
Take control your departmental communications using a centrally supported digital marketing suite
Telephone conference solution that lets you quickly set up conference calls
Turn long URLs into short, easy-to-remember links
Simple and reliable webinar tool
An easy-to-use web conferencing solution
Web hosting for FSU departments and individuals looking to launch a personal website
Makes it easy to create and maintain mobile-first, brand-approved websites
Unified event and general announcements distribution system

Desktop and Mobile Computing

Provides ongoing support for all users with ITS-managed devices
Supports department equipment and applications
Detects, investigates, and provides remediation guidance of prominent security threats
Gives you the tools to design amazing work and eye-catching creations
First point of contact for IT Support for University community
Online store makes it easy for FSU students, faculty and staff to download discounted software for personal and academic use
Makes it easy to create and share interactive reports, personal stories, presentations, and more
Cloud-based application that gives users the abiliy to manage and track their tasks on their smartphone, tablet or computer
Customer support system that makes it easy to get (and give) help with general university questions
Powerful suite of productivity tools
Centralized, automated service ensures both vendor-supplied and third-party security updates are installed quickly and reliably
Troubleshoot computers and mobile devices by accessing them remotely—from anywhere
Ensures all systems and applications on ITS-managed devices are properly installed and maintained
On-campus software support service offering quick, affordable computer repairs to students

IT Professional Services

Web application development can leverage technology to help you find a solution
Share information  with targeted audiences across campus using digital signage
Primary file storage service for departments
Provides unlimited access to a database of IT research and technology news, products and trends
Collaborative effort with FSU departments who desire a better understanding of how they are using and managing information technology
Give your data a home
FSU’s virtual computer lab
A variety of online training to support our IT services and technology
Face-to-face support and advice from our team of experts about research computing, data management and scientific workflows
Security training provided to the university community through regular monthly sessions and by request
Thousands of online videos taught by industry experts
Cost-efficient computer software to meeting your needs
How to measure and interpret the emotions and attitudes associated with technology interactions
Replaces the need for a physical server while enabling the flexibility of private cloud computing

Research Technologies

Enables departments to physically store servers and other storage hardware at the Sliger Data Center
Programming platform of choice for intensive mathematical computations
Integrated system of software products wrapped up in an educational analytical suite
Cost-effective storage solution for large amounts of data for extended periods of time
Let ITS manage the logistics with multiple tiers of data center hosting services
Integrated group of systems connected by an ultra-fast InfiniBand data network
Qualitative and mixed-methods data analysis software that helps make sense of complex research projects
Manage the entire statistical analysis process—from data collection to analysis to reporting
System that hosts virtual machines for research computing purposes

Security and Safety

Create an encrypted connection so data can be transmitted safely and securely
Outlines security standards for protecting controlled unclassified information (CUI)
Identify events that could negatively impact your department and the university
Vulnerability scanner performs monthly scans of devices and recommends fixes

Teaching and Learning Support

Audio and video equipment is available for use for FSU faculty and Instructors
Timely technical support to hundreds of Technology Enhanced Classrooms across the FSU main campus
Install special software on a classroom computer
Hands-on, individualized training to faculty and teaching assistants

Wi-Fi and Connectivity

Controls access between FSU servers and databases and third-party applications
Wired network connectivity via wall outlets
Special security profile to limit access to campus resources
Secure, world-wide roaming access service created with the research and education community in mind
Wi-fi network created for guests of Florida State University
Primary Wi-Fi network on FSU campuses
Access to various telecommunications providers to provide off campus high speed internet services
Internet/Network access for all University affiliates on-campus
Think of it as the phonebook of the internet
Securely "tunnel" into campus over personal and public networks
Wireless communication devices that create a central point of wireless connectivity
Available To

Students

Extra layer of security designed to prevent unauthorized access to your personal information
Programming platform of choice for intensive mathematical computations
University-issued cellphones or a cellular allowance for faculty and staff business use
FSU directory makes it easy to find department addresses and phone numbers
Secure, world-wide roaming access service created with the research and education community in mind
Quickly find university personnel, save contacts to your device and share results via email
Brings hundreds of university events together in one place
FSU email is a free, cloud-based service available to all FSU students, faculty, staff and select courtesy appointees.
Wi-fi network created for guests of Florida State University
Your FSUID is your username for signing in and accessing many Florida State University systems and resources.
Primary Wi-Fi network on FSU campuses
Provides unlimited access to a database of IT research and technology news, products and trends
Internet/Network access for all University affiliates on-campus
First point of contact for IT Support for University community
Online store makes it easy for FSU students, faculty and staff to download discounted software for personal and academic use
Bookings makes your organization’s meetings virtual with online meetings via Microsoft Teams
Cloud storage and file sharing service from Microsoft
Create and set plans or timelines for teams and share them throughout various Microsoft apps
Developer app that allows people to build mobile and web apps with little to no coding
Makes it easy to create and share interactive reports, personal stories, presentations, and more
Online team workspace and collaboration tool
Cloud-based application that gives users the abiliy to manage and track their tasks on their smartphone, tablet or computer
Florida State University’s official mobile app and on-the-go resource for everything FSU
myFSU Portal serves as a personal gateway to the links, tools and resources you need to be successful at Florida State University
Customer support system that makes it easy to get (and give) help with general university questions
FSU’s virtual computer lab
Allows individuals to record and share the pronunciation of their name
File transfer service that makes it easy to securely share large documents, pictures, videos and more
Office 365 delivers web-based versions of popular Microsoft Office applications
Powerful suite of productivity tools
Easily access files wherever they are, including in myFSUVlab
Build, distribute and analyze surveys in a matter of minutes
Qualitative and mixed-methods data analysis software that helps make sense of complex research projects
Thousands of online videos taught by industry experts
Web-based, mobile-friendly collaboration tool that makes it easy to share information
Manage the entire statistical analysis process—from data collection to analysis to reporting
On-campus software support service offering quick, affordable computer repairs to students
Turn long URLs into short, easy-to-remember links
An easy-to-use web conferencing solution
Web hosting for FSU departments and individuals looking to launch a personal website