Virtual Private Network (Cisco AnyConnect)

The university’s virtual private network (VPN) is designed to allow individuals to securely "tunnel" into campus over personal and public networks, such as a home Wi-Fi network, and access services as if they were on campus. The VPN, powered by Cisco AnyConnect Secure Mobility, is a quick and easy way to securely connect to the FSU network. Use the FSU VPN to access shared department drives, system administration and application support and other departmental resources not available on the internet.

  • Encrypted connection | establishes secure and encrypted connection to FSU network and on-campus systems
  • Work remotely | access departmental drives and applications from anywhere with an internet connection as if on campus
  • Various access methods | choose from client-based (recommended for 64-bit operating systems) and browser-based (recommended for  32-bit operating systems) connections
  • Easy sign in | use VPN as needed by signing in with your FSUID and password
  • Guest access | available to university-sponsored courtesy appointments and external vendors

Additional Information

By signing into the FSU virtual private network (VPN) service you agree to abide by Florida State University's Information Security Policy. When you sign in to an FSU internet connection, you are leaving a digital footprint that can be traced back to you. It is highly recommended you sign out or disconnect from the FSU VPN service when it is no longer needed.

VPN OPTIONS AND RECOMMENDATIONS

  1. Cisco AnyConnect Secure Mobility Client (Recommended)
    • Using the AnyConnect client is the easiest way to connect to the FSU VPN network.
    • It is the option that best supports 64-bit operating systems.
    • See the Request this Service section on this page for instructions on how to download this software.
  2. Browser-Based (Clientless SSL) VPN
    • In some instances, this option is better suited for remote desktop/ssh from the web browser.
    • Since the clientless SSL VPN essentially does the browsing for the user and returns the data to his/her browser, the user appears to originate from within campus
    • No software installation needed. Standard web browser is required.
    • Will only allow access to internal FSU sites and systems hosted on-campus. 
    • See the Request this Service section on this page for instructions on how to access this feature.

NOTE - Cisco VPN Client (IPSEC): The traditional Cisco (IPSEC) VPN client is no longer supported or recommended by Cisco. For more information, see the following Cisco announcement: End-of-Sale and End-of-Life Announcement for the Cisco VPN Client

Requirements

Cost

There is no charge for this service.

Support

access

To download and install the Cisco AnyConnect Secure Mobility Client:

  • For FSU Employees:
    1. Go to https://vpn.fsu.edu
    2. Sign in with your FSUID and password
    3. Go to the AnyConnect section and click Start AnyConnect
    4. On the next page, click the Download for... button (this will usually reflect your operating system, e.g., "Download for Windows" etc.) to download the Cisco AnyConnect Secure Mobility Client
      • For step-by-step installation instructions, click + Instructions to the right of the Download button
      • To install programs on an FSU-owned computer, please consult with your departmental IT support professional
    5. When prompted by a window that indicates that the VPN is "Ready to connect":
      • For general VPN access, enter vpn.fsu.edu
      • For department/group-specific VPN profile access, enter vpn.fsu.edu/profilename (e.g., vpn.fsu.edu/erp, etc.) 
    6. Click the Connect button
  • For Sponsored Guests/ External Vendors:
    1. Go to https://vpn.fsu.edu/vendorsupport
    2. Sign in with Sponsored Guest FSUID and password
    3. Go to the AnyConnect section and click Start AnyConnect
    4. On the next page, click the Download for... button (this will usually reflect your operating system, e.g., "Download for Windows" etc.) to download the Cisco AnyConnect Secure Mobility Client
      • For step-by-step installation instructions, click + Instructions to the right of the Download button
    5. When prompted by a window that indicates that the VPN is "Ready to connect", enter vpn.fsu.edu/vendorsupport or the group/departmental VPN profile to which you have been granted access
    6. Click the Connect button
  • For accessing legacy email applications (more info):
    1. Go to https://vpn.fsu.edu/secure
    2. Go to the AnyConnect section and click Start AnyConnect
    3. Complete the 2FA process instructions
    4. On the next page, click the Download for... button (this will usually reflect your operating system, e.g., "Download for Windows" etc.) to download the Cisco AnyConnect Secure Mobility Client
      • For step-by-step installation instructions, click + Instructions to the right of the Download button
    5. When prompted by a window that indicates that the VPN is "Ready to connect", enter vpn.fsu.edu/vendorsupport or the group/departmental VPN profile to which you have been granted access
    6. Click the Connect button
    7. Sign in using 2FA

To access a web application through the Browser-Based (Clientless SSL) VPN:

NOTE - The browser-based, clientless VPN feature will only allow access to internal FSU sites and systems hosted on-campus. While this option may be better suited for remote desktop/ssh from the web browser, use of the Cisco AnyConnect Secure Mobility Client is recommended for less restrictive site access. 

  1. Navigate to the appropriate VPN site profile:
  2. Sign in with your FSUID and password
  3. Go to either the Home or Web Applications sections
  4. Enter the URL in the address field
  5. Select https:// or http:// from the drop-down
  6. Click Browse

To request departmental/group-specific VPN groups:

Please submit a support request with the following information:

  • Justification for dedicated VPN group
  • Group Contact (Unit IT Manager Required)
  • Group or Profile Name Preferred
  • Department/College domain name
    • Specify If more than one in same unit (e.g. ITS-CASS, ITS-DVR, etc.)
  • How many concurrent users expected
  • Network Resources (IP, Proto, Port) to be accessible to the VPN group
FAQS
HELP

When reporting a problem please include the following:

  • Profile name of the user and/or department profile name.
  • IP address of the user's computer prior to accessing the VPN
    • ipconfig /all on windows
    • ifconfig -a on Linux
  • Provide the IP address of the user after they signed into the VPN
    • ipconfig /all or ifconfig -a
    • Netstat -nr
  • Provide the user's FSUID and contact information
  • Provide IP address of the FSU resource the user is trying to connect to.

Need Help?

Click the icons to contact the ITS Service Desk via phone, chat or webform.

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