What would happen if your password was stolen? All it takes is one person to click a bad link and accidentally share their credentials to create a domino effect of compromised accounts across campus. In the aftermath, accounts can be hacked, data can be wiped, paychecks can be rerouted … the list goes on. With 2-factor authentication (2FA) you can avoid these headaches knowing your FSU account is safe.

Changes to 2FA

Florida State University is making changes to the 2FA process to increase security. Soon, all students, faculty, staff and retirees will be required to use the Duo Mobile app or a token to gain access to FSU systems. The 2FA phone call and text message options will no longer be available.

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The phone call and text message options will be removed from user accounts in waves throughout Summer and Fall 2021.

June 2021

New users, users currently using the app

July 2021

Summer A&C students, employees

August 2021

Summer A&C students, employees continued

September 2021

Fall students

October 2021



Why 2FA?

2FA is an extra layer of security designed to prevent unauthorized access to your FSU account. It protects your data from phishing attempts and other digital threats by determining that you are who you say you are, and not just someone using a stolen password.

How Does 2FA Work?

2FA requires you to verify your identity twice—once with your password and once with a device—before you can access protected information. After you sign in with your FSUID and password, you will verify your identity with a mobile device or token. The process takes just a few clicks or taps.

How to Enroll

Download Duo mobile

The Duo Mobile app is the recommended 2FA method.*
App Store | Google Play

Add 2fa Devices

Register the devices you plan to use for 2FA.
NOTE: We recommend registering more than one device. This way, you can still use 2FA if you ever misplace your cellphone.
Add a Device


Use the Duo Mobile app to verify your identity when you sign in to an FSU system.
Use the App

*If you do not have a mobile device or prefer not to use your phone for this purpose, you can authenticate with Touch ID or a Duo Token from the FSU Bookstore.


Manage Devices

Add new devices to your 2FA account or manage your existing devices

Manage Devices


Answers to all your 2FA questions

Search FAQs

2FA Video

Short video on how to get started with 2FA

Watch Video

2FA Quick Start Guide

How to set up and start using 2FA in minutes

2FA Quick Start Guide

Duo Mobile Troubleshooting

Common Duo Mobile issues and troubleshooting tips

Get Tips

2FA Communications Kit

Materials to assist departments with supporting students and employees

Support Materials

2FA for FSU

FSU implemented 2-factor authentication (2FA) as an additional security measure on top of the traditional password to help combat cybersecurity threats. 2FA is designed to prevent unauthorized access to FSU accounts and protects sensitive information such as login credentials and personal information.

We require all students, faculty, staff, alumni and retirees to use 2FA to access the following university services:

  • University systems accessed via the FSU sign in page (CAS)
  • FSU email accounts
  • Office 365 applications
  • myFSUVLab

2FA for FSU is powered by Duo. Everyone at FSU is required to use the Duo Mobile app or a token to gain access to FSU systems.

If you would like to provide additional feedback on the 2FA process at FSU, please complete the FSU 2FA Feedback Survey.


If you need assistance setting up or using 2FA, please contact the ITS Service Desk at 850-644-4357 or visit help.fsu.edu

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