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Information Technology Services (ITS) is the central IT organization for Florida State University, providing IT support and technology leadership to a robust community of more than 50,000 students, faculty, staff, alumni and retirees.
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Dr. Thomas Stephan Juzek’s research examines how AI-generated language interacts with human language, studying phenomena like lexical over-representation in LLMs and the emergence of AI-associated phrasing. Dr. Juzek utilizes the Research Computing Center (RCC) to run large-scale, data- and compute-intensive projects.
This Women’s History Month we’re highlighting three leaders — Andrea Dial, Darla Shrum and Kim Houghton — whose careers and contributions have helped shape technology, learning and operations across our campus. Their stories show different paths into Information Technology (IT), but all share a commitment to mentorship, collaboration and creating opportunities for the next generation of women in IT.
Dr. Qian (Jackie) Zhang develops rigorous longitudinal and causal inference methods to enable precision interventions in education and clinical settings, leveraging machine learning and high-performance computing to produce results that guide policy and resource allocation decisions.

