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Information Technology Services (ITS) is the central IT organization for Florida State University, providing IT support and technology leadership to a robust community of more than 50,000 students, faculty, staff, alumni and retirees.
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This Women’s History Month we’re highlighting three leaders — Andrea Dial, Darla Shrum and Kim Houghton — whose careers and contributions have helped shape technology, learning and operations across our campus. Their stories show different paths into Information Technology (IT), but all share a commitment to mentorship, collaboration and creating opportunities for the next generation of women in IT.
Dr. Thomas Stephan Juzek’s research examines how AI-generated language interacts with human language, studying phenomena like lexical over-representation in LLMs and the emergence of AI-associated phrasing. Dr. Juzek utilizes the Research Computing Center (RCC) to run large-scale, data- and compute-intensive projects.
Dr. Qian (Jackie) Zhang develops rigorous longitudinal and causal inference methods to enable precision interventions in education and clinical settings, leveraging machine learning and high-performance computing to produce results that guide policy and resource allocation decisions.

