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Get on the fast track to tech help. The ITProPass allows qualified FSU IT professionals to bypass ITS Service Desk basic troubleshooting procedures as you work on resolving technology problems. The ITProPass also grants IT professionals access to the ITS Service Desk troubleshooting knowledge base for self-help resources. The ITProPass helps resolve technical issues faster and brings the FSU IT community closer together.


Expedited Tech Help

routes IT professionals directly to the service provider who can help

Knowledge Base

access the ITS Service Desk knowledge base of advanced troubleshooting and tech help articles to resolve problems on your own  

Quicker Problem Resolution

bypass tier one support and skip initial intake procedures  

VIP Access

enjoy exclusive access to ITS troubleshooting documentation and direct contact with ITS service providers



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Available To

IT Pros

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IT Pros

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