(RingCentral)
Overview
It is all in the cloud. RingCentral provides a secure call center experience without the hassle of complex office hardware. Hosted over the internet, RingCentral allows call centers to help customers quickly and efficiently from anywhere. RingCentral is currently being used by some university departments but has the capability to expand to all university call centers.
Highlights
User-Friendly Platform
RingCentral delivers a secure, hosted phone over the internet for your company
RingCentral KnowledgeBase
ask questions and gain insight into the specific things that you need to use when working your RingCentral phone
Location Flexibility
all you need is an internet connection which frees up your call center workers with flexibility
Advance Reporting
up-to-the-minute data and reporting tools, that will allow you to see how your call center is handling the overall customer experience, as well as monitor the performance of your agents
Cost
Paid
Cost Details
Available To
Departments
Additional Information
Stable high-speed DSL, cable or fiber internet connection required
Computer with 8GB RAM, 500MB storage required
- Windows 7, 64-bit, or later with x64-bases 2GHz processor
- Mac OS X 10.13 High Sierra or later