User Experience Consultation

Harness the power of the people to test new applications and processes. ITS offers coaching on user experience design and how to measure and interpret the emotions and attitudes associated with technology interactions. Explore available avenues to collect user feedback and get started with sample survey questions. This consultation will walk through the entire user experience process, from selecting research metrics to delivering actionable reports.

  • ITS analytics | access data and statistics from enterprise systems and applications
  • User acceptance testing | learn how to conduct user acceptance testing and analyze feedback
  • Industry methodology | explore available UX techniques, including mind mapping, card sorts and personas
  • Research software | access tools for quantitative and qualitative analysis
  • Sample questions | provides sample survey, interview and focus group questions

Cost

There is no charge for this service.

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