All Services

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Microsoft System Center Endpoint Protection (SCEP) is an enterprise anti-virus and anti-malware solution provided by ITS for FSU-owned Windows machines on campus.

Audio/Video equipment is available to Course Instructors for multimedia presentations and instruction.

Florida State University offers several authentication and single-sign-on services for accessing university systems and third-party applications.

Information Technology Services offers two different options for departments who require cellular service. Florida State University staff are also eligible for discounts on personal Verizon and AT&T wireless plans and accessories.

The classroom support group provides installation, management, administration, and support of computers and audio/visual equipment in "general purpose" classrooms on the main FSU campus.

CTS provides workstation management and network support to its partners on-site and via remote assistance.

OpenVoice offers toll-free conference calling for up to 500 participants.

The only personalization tool optimized for Drupal is now available as a no-code application to help marketers quickly and easily optimize customer experiences. With the new version, anyone – regardless of technical acumen – can point, click and personalize content. Acquia Lift’s new unified user interface lets marketers execute profile management, segmentation, and personalization activities in a single place and launch them across a network of websites.

Florida State University uses Drupal, an open-source WCMS, which is hosted and supported on the Acquia Platform.

Digital Signage enables departments on campus to share information through digital displays and an interactive experience.

FSU Directory Assistance options include departmental and employee listings. You can access these directories through our web directory, by dialing 0 from a 644 or 645 campus telephone line, or by calling (850) 644-2525.

FSU Dropbox allows files up to 3GB to be exchanged with other users.

DocuSign is a cloud-based document management solution allowing users to send, sign and manage documents electronically.

Email accounts are available via Microsoft Office 365 for students, faculty and staff. Accounts include email, calendaring, contacts and more.

Central management, maintenance, design, billing, and customer service for a campus wide Emergency Blue Light Telephones (EBLT).

Chances are, you have lots of important files stored on your computer: email, research papers, financial documents, photos, and more. Although ITS may be able to protect some files and access some backups, there is a lot of data on computers that may not be included.  If your computer crashed today, what would you lose?

Enterprise SSL certificates are available to all Florida State University departments and organizations with a Web presence. SSL certificates create an encrypted connection so data can be transmitted safely and securely.

ITS offers a university-wide official events calendar featuring university activities, events, and meetings across campus and throughout the Florida State community.

ITS provides primary file storage for departments. This storage is provided through enterprise class network attached storage.

FSU Campus Wi-Fi is the wireless canopy offering convenient, widely available, high-speed wireless network access to the University community. This wireless network has expanded outdoor coverage that includes most campus common and high traffic areas, as well as indoor availability in many University colleges and departments. Two wireless networks are offered: FSUSecure (requires FSUID) and FSUGuest (for guest access).

The FSU Service Center is a secure, multi-departmental online submission and tracking system for support requests.

Your FSUID is your username for access to many Florida State University systems and resources, including myFSU Portal, Canvas, OMNI, Wi-Fi and more.

Gartner Higher Education Reference (Core Research) is a subscription-based service available for students, faculty and staff. Gartner is an information technology research and advisory company. Gartner provides research on every aspect of information technology, including research specifically targeted to assist educational institutions.

Connect to anyone, anywhere, on any device. GoToMeeting is a simple and reliable web conferencing tool available at FSU. Host a one-on-one video call or a webinar for hundreds, GoToMeeting makes it easy to host and join meetings and web conferences. No downloads required. 

A Sponsored Guest/Vendor Account gives unofficial university affiliates access to specific network and computing resources.

ITAPP is a technology collaboration program that assists individual university units with the management of IT resources. The program supports units by unifying IT management efforts and developing custom IT solutions to help units fulfill their mission and achieve their goals.

The ITS Information Technology Assessment is a voluntary, collaborative effort with FSU organizations who wish to have a better understanding of how they are currently using and managing information technology.

The University provides Internet/Network access for all University affiliates on-campus, including: wired high-speed ethernet, dormitory network access (ResNet), campus-wide wireless, and educational connections on Florida Lambda Rail (FLR) and National Lambda Rail (NLR).

Information Technology Services contracts with internet service providers to provide off-campus internet access and equipment for departments. This includes faculty and staff residential access for work-related purposes and off-campus offices.

Software from leading vendors such as Adobe, Microsoft and IBM-SPSS is available for purchase at substantially discounted prices.

LinkedIn Learning provides access to online training software to all faculty, staff, and students of The Florida State University. This initiative was created to encourage and support our employees and students in keeping their skills current as technology evolves.

Mailing list/listserv services are provided through the use of the GNU Mailman software package.

Mass emails can be sent to large subsets of the FSU community—such as all students or all faculty—to share important, university-wide news.

Microsoft Teams is the Office 365 tool for you and your team to chat, collaborate, save, share and edit files in real time.

Teams live events is an extension of Teams meetings, allowing users in an organization to broadcast video and meeting content to a large online audience. These are meant for one-to-many communications where the host of the event is leading the interactions and audience participation is primarily to view the content shared by the host. 

You can produce a live event using Teams. Simply create the event and invite presenters and panelists to participate on their own devices.

myFSU BI is a web-based system that provides intuitive, efficient and robust reporting of FSU's Administrative and Student systems. Through this system users should expect fast report execution, flexible interaction with reports through dashboards, and the ability to perform self-service reporting.

myFSU Mobile keeps you in touch with The Florida State University from wherever you are. myFSU Mobile's suite of apps keeps you connected to events on the FSU campus via mobile devices. This mobile app is available free to everyone, including parents, the general public, and campus visitors.

myFSU Portal serves as a personal gateway to the links, tools and resources you need to be successful at Florida State University. As a student, you have quick access to the student information system where you can manage everything from financial aid to academics. Meanwhile, faculty and staff members are provided with resources to help them with advising, teaching or administrative functions. From this central location, access to customized information and frequently-used resources is at your fingertips.

myFSUVLab allows any student or employee 24/7 remote access to our campus computer lab software by any Windows, Mac, and supported mobile device from any location with internet.

What’s in a name? NameCoach promotes campus diversity and inclusion by storing easy-to-learn audio name pronunciations in the systems used by faculty, staff and students. It enables anyone involved with student information to be more respectful and inclusive in every interaction by ensuring they are correctly pronouncing an individual's name.

Departmental networking services and resources such as wiring/circuits, connectivity, and network tools/management, including: Access Control List (ACL), Domain Name Service (DNS), Network Time Service (NTP), Network Addressing, Internet Protocol (IP) assigned addressing, Dynamic Host Configuration Protocol (DHCP), auto-assigned addressing, data circuits, and local telecommunications provider connections), Virtual Private Network (VPN) service.

Historical FSU Data resides at Northwest Regional Data Center and are accessible through a provisioned login ID. These applications are primarily administrative, and are most frequently accessed via FSU's online transaction system know as CICS. Mainframe-attached printers must also be defined in order to print such items such as official transcripts.

Working on a research project? Sorting through loads of data? NVivo Pro is a qualitative and mixed-methods data analysis software that helps make sense of complex research projects. The software is used by academics and professional researchers worldwide to explore patterns and identify trends in data. Whether it’s finishing your thesis or publishing your tenth research paper, NVivo can help.

Office 365 is a cloud-based suite of productivity tools—including email, calendaring and group collaboration—powered by Microsoft and free to use for Florida State University students, faculty and staff.

OneDrive for Business, a cloud storage and file sharing service from Microsoft, keeps all your files in one secure, access-it-anywhere location. Employees should use OneDrive for Business to store personal business data, while students can use it to store their personal data relating to coursework and other student activities. With OneDrive for Business, you can save your files to the cloud and access them anytime, both online and offline, and collaborate on documents in real-time with others at Florida State University.

FluidReview, Florida State University's application development and management system, is available at no cost to all university departments. With FluidReview you can manage scholarship, grant or admission applications from beginning to end without the need for other forms of tracking or communication.

Qualtrics online survey software helps you build, distribute and analyze surveys in a matter of minutes.

FSU’s patch management service makes patching easier, more efficient and more secure. The centralized, automated service ensures both vendor-supplied and third-party security updates are installed quickly and reliably to your computers.

Bomgar is a remote support solution that enables you to remotely access and fix nearly any device, running any platform, located anywhere in the world.

High performance computing, high throughput computing, cloud computing, interactive systems, data storage and consulting to support research computing projects.

SharePoint Online is a cloud-based, mobile-friendly collaboration tool that makes it easy to create sites and share information with colleagues inside or outside of FSU.

Need a little help keeping your website up to date and compliant? Siteimprove analyzes your website and provides recommendations to improve site accessibility, accuracy and SEO. Easy-to-interpret reports highlight exactly what code needs to be fixed or updated to meet accessibility requirements, provide reliable content and ultimately improve the quality of your website. Sign In below to see your dashboard and access detailed reports.

Skype for Business is an enterprise communications platform for real-time collaboration. Features include instant messaging, audio calls, video calls, Web conferencing and desktop sharing.

Student Computing Support offers discounted software support to students for personal computers, tablets and mobile devices

Information Technology Services provides University departments with a wide range of telephone services and support including:
Land-line Telephone Services (Centrex), Voice Over Internet Protocol (VoIP), Voicemail Service, Automatic Call Distribution (ACD), maintenance and repair.

Two-factor authentication (2FA) is an extra layer of security designed to prevent unauthorized access to your personal information. It requires you to verify your identity twice—once with your password and once with your phone or mobile device—before you can access sensitive information within select FSU systems.

University-wide website and weekly email digest of university announcements.

Shortened URLs are useful in places where you have limited space for text, such as publications, emails and social media.

UPDATE: The Aruba VIA VPN will be decommissioned in Fall 2020. Find Out More 

The FSU VIA VPN is an additional solution that can accommodate a large number of connections. Like the standard FSU VPN, this service is designed to allow users to securely "tunnel" into campus over commodity networks, such as the internet, and access services as if they were on campus.

ITS offers virtual server hosting for departments. ITS' virtual machine service is a cost effective alternative to operating a departmental server and includes storage and backup services.

Vulnerability scanning by Nexpose is done on a quarterly basis throughout the FSU network to notify departments of issues that may exist and provide recommendations on how these vulnerabilities can be fixed.

ITS wants to ensure you have everything you need to accomplish your work here at FSU. That’s why we provide a wide variety of web conferencing tools and services. Use the chart below to choose the tool and features that best fit your needs.

ITS operates a web content management system which supports the development of customized web applications. This is provided through the use of Drupal software. Web sites come with FSU-approved templates and basic instruction in the use of Drupal is provided.

WebDAV stands for "Web-based Distributed Authoring and Versioning". For those who maintain departmental or individual websites at FSU, it is simply a method for accessing the web server to upload and modify websites.

Enrich teaching, enhance learning and improve workflow with Zoom.

Seamlessly connect with the world around you with Zoom web conferencing. Zoom simplifies video conferencing with secure and easy-to-use conferencing solutions that integrate with Office 365, Teams and more applications. Utilize HD audio and video for everything from a one-on-one video chat to a web conference with 300 participants. The best part? Zoom goes where you go, working wherever you are on any device you choose.