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Information Technology Services

  • Home
  • Services
  • Cybersecurity
    • Phish Tank
    • Protect Yourself
    • Protect FSU
    • Standards
  • Research
    • Governance
    • RCC User Accounts
    • RCC Account Login
    • RCC Documentation
    • RCC Training
  • About ITS
    • Leadership
    • Planning
    • Initiatives
    • Partnerships
    • News
    • Publications
    • Metrics
    • Policies
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  • Help
    • myFSU Service Center
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  1. Home
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Help

We are here to help.

Technology is great ... until it isn't. Luckily, ITS is here to help with all your tech troubles and training. Browse the resources below for valuable technology guidance and troubleshooting and reach out whenever you need.

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    Callers in Queue: --

    Service Desk: M-F 8AM-5PM ET
    Student Computing Support: M-F 8AM-4:30PM ET

    Call us

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    Need Tech Support?

    Service Desk: M-F 8AM-5PM ET
    Student Computing Support: M-F 8AM-4:30PM ET

    Report a Problem

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    Hours of Operation.

    Service Desk: M-F 8AM-5PM ET
    Student Computing Support: M-F 8AM-4:30PM ET

    Online Chat

Support

Classroom Support
Learn More about Classroom Support
Duo Support
Learn More about Duo Support
Student Computing
Learn More about Student Computing
Research Computing
Learn More about Research Computing
Canvas
Learn More about Canvas
Remote
Learn More about Remote
Reset Your Password
Learn More about resetting your password
Secure Your Account
Learn More about securing your account
myFSU Service Center
Learn More about myFSU Service Center
FAQs
Learn More about FAQs

IT Alerts

Wondering if FSU technology is down? Check the FSU Status Page for the latest status of campus tech and subscribe to alerts to receive messages when there are outages.

View the Latest Alerts

Top FAQs

More FAQs

How do I reset or change my FSUID password?

Learn how to reset or change my FSUID password.

What should I do if I am having trouble signing into FSU systems?

Learn what to do when having trouble signing into FSU systems.

How do I clear the cache and cookies in my web browser?

Learn how to clear the cache and cookies in your web browser.

Why is my audio not working in Zoom meetings?

Learn how to get your audio not working in Zoom meetings.

How do I remove a picture from my Office 365 profile?

Learn how to remove a picture from your Office 365 profile.

How do I add a device to 2FA and activate the Duo Mobile app?

Learn how to add a device to 2FA and activate the Duo Mobile app.

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Training

Are you a do-it-yourselfer?

Access online and pre-recorded training resources for mastering top technology at FSU.

More 

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IT Support for Everyone

Your FSU journey is unique to you.

Let us help you find the top tech tools and tips you need to support you as a student, researcher, employee, IT pro and more with these customized resource pages.

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Information Technology Services · 1721 W Paul Dirac Drive · Tallahassee, FL 32310

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