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Callers in Queue: --
Service Desk: M-F 8AM-5PM ET
Student Computing Support: M-F 8AM-4:30PM ET -
Need Tech Support?
Service Desk: M-F 8AM-5PM ET
Student Computing Support: M-F 8AM-4:30PM ET -
Hours of Operation.
Service Desk: M-F 8AM-5PM ET
Student Computing Support: M-F 8AM-4:30PM ET
Maps
Technology Services Building
Shaw
After-Hours Support
Call 850-644-4357 and select the appropriate option.
- Press 1: For automated directory assistance
- Press 2: To leave a message for ITS
- Press 3: To be transferred to the FSU Police Department for major building security and access outages
- Press 4: To be transferred to the ITS 24-hour call center for emergencies regarding a network, server, telephone or system outage
All non-emergency requests will be handled in the order received when we return to normal business hours.
NOTE: Housing residents experiencing problems after hours should contact the front office of their residence hall.
Contact information for dedicated IT support in colleges and departments across campus.
Orders and Repairs
All requests for technology services or repairs are routed through myFSU Service Center. You may also visit the ITS Service Catalog for specific details on how to access, request or receive support for individual services.
Request a Service (formerly TSR)
Visit myFSU Service Center to purchase equipment or obtain estimates for technology services, including telephones and wireless access points.
Report a Problem (formerly RN)
Use myFSU Service Center to report problems with telephones, networking and other university technology services.
