The Service Desk is the first point of contact for assistance with services offered by Information Technology Services. Whether over the phone (644-HELP), in online chat sessions, or through Service Center support requests, the Service Desk is available to provide FSU users with the guidance and troubleshooting they need.
Want to learn about ITS services before contacting the Service Desk?
Check out the resources below!
ITS Service Catalog - Browse our catalog to find information on service availability, features, requirements, training, support and more!
ITS FAQs - Find answers to your questions about ITS services by searching our knowledge base!
Looking for troubleshooting information?
The pages below provide useful tips and guides on how best to use our services or resolve common issues:
- Application Access Requests
- Clear Cache and Cookies
- Computing Resources FAQs
- Delegated Access
- Directory Assistance
- Email Accounts
- FSUID Account Management
- FSU Campus Wi-Fi
- Gaming Device Registration
- Network Information and FAQs
- Residence Hall Cable TV and Internet
- Supervisor Guidelines for Reviewing Employee Role Assignments
- Support Portal