Basics for New Professionals
This training provides resources for professionals just starting out in their career. Learn to communicate and collaborate effectively with colleagues and hone your skills as an IT professional using everyday tools and services.
We recommend that ITS interns, graduate assistants and employees just beginning their professional careers be referred to this page at the start of their internships and employment.
Communication and Collaboration
Courses
Duration
- ~11 minutes
Outcomes
- Write clear and professional emails and instant messages
- Learn basic navigation and use cases of Microsoft SharePoint
- Understand basics of collaborating using Microsoft Teams
Office Etiquette
Courses
Duration
- ~7 minutes
Outcomes
- Implement appropriate language and dress in the office
- Communicate effectively with coworkers and supervisors
- Seek and establish connections with mentors
Design Thinking
Courses
Design Thinking: Understanding the Process
Duration
- ~1 hour and 38 minutes
Outcomes
- Describe the purpose of an experience map
- Apply best practices to design ideas
- Describe the steps of a design thinking process
Critical Thinking
Courses
Critical Thinking and Problem Solving
Amplify Your Critical Thinking with Generative AI
Developing a Critical Thinking Mindset
Duration
- ~2 hours and 43 minutes
Outcomes
- Explain the core concept of critical thinking and explore how to develop critical thinking
questions - Identify the core GenAI bias types
- Discuss how you can use GenAI to identify your own biases
