VPN Service

The FSU VPN (Virtual Private Network) Service is designed to allow faculty, staff, courtesy appointments, and university-sponsored external vendors to securely "tunnel" into campus over commodity networks, such as the internet, and access services as if they were on campus.

Available To

  • Faculty
  • Staff
  • Departments
  • Guests

Features

  • Provides encrypted connection to FSU on-campus systems and departmental networks
  • Allows for remote access to secure computers and/or services as if on campus 
  • Features clientless (web browser) and client-based (SSL or IPSec) access methods

Requirements

  • FSUID and password (Faculty, Staff, Courtesy Appointments)
  • Sponsored Guest FSUID and password (External Vendors)

Cost

There is no charge for this service.

To access this service:

  • General FSU VPN Access:
    1. Go to https://vpn.fsu.edu
    2. Log in with FSUID and password
  • Department/Group-Specific VPN Access
    1. Go to http://vpn.fsu.edu/[YourGroupName] (e.g. vpn.fsu.edu/ITS)
    2. Log in with FSUID and password
  • Guests/ External Vendor VPN Access:
    1. Go to https://vpn.fsu.edu/vendorsupport
    2. Log in with Sponsored Guest FSUID and password

Requesting departmental VPN group:

  • Submit a support request with the following information:
    • Category: IT Support Services
    • Specialty Type: Network Support
    • Detail: Virtual Private Network (VPN)
    • Provide the following:
      • Justification for dedicated VPN group
      • Group Contact (Unit IT Manager Required)
      • Group Name Preferred
      • Department/College domain name
        • Specify If more than one in same unit (e.g. ITS-CASS, ITS-DVR, etc.)
      • How many concurrent users expected
      • Network Resources (IP, Proto, Port) to be accessible to the VPN group

Additional Information

VPN Options and Recommendations
  1. Clientless SSL VPN - Web Proxy
    • This option is best suited for securely checking web-based emails, accessing library catalogs, journal lists. In some instances, this option is also best suited for remote desktop/ssh from the web browser.
    • Since the clientless SSL VPN essentially does the browsing for the user and returns the data to his/her browser, the user appears to originate from within campus (browsing to the rest of the internet is not recommended).
    • No software installation needed. Standard web browser is required.
    • For more information, see "To access this service" in the Request this Service section on this page.
  2. Newer SSL AnyConnect Client - SSL Full Network Layer Access
    • This option is best suited for accessing restricted resources such as your department internal servers.
    • Client installation needed. To install AnyConnect:
      1. Go to https://vpn.fsu.edu
      2. Sign in with FSUID and password
      3. In the AnyConnect section, click Start AnyConnect to download and install
    • The Profile is a URL such as vpn.fsu.edu for the general FSU VPN group and vpn.fsu.edu/YourGroupName for a specific VPN group.
    • This is the client that best supports 64-bit Operating Systems.
  3. Traditional Cisco IPSec VPN Client - IPSec Full Network Layer Access
    • This option is best suited for accessing restricted resources such as your department internal servers.
    • Client installation needed. For more information, see Traditional IPSec VPN Client
    • A special profile file such as FSU.pcf is needed on the client's computer. To save a non-departmental* FSU connection profile:
      1. Go to My Computer > C:\ drive >Program Files folder >Cisco Systems folder >VPN Client folder.
      2. Under the VPN Client folder, create a new folder named Profiles (the P must be capitalized).
      3. Download the correct Connection Profile and save it to the Profiles folder.
        • Windows users:
          • Internet Explorer:
            • Click here (octet-stream 664 B)
            • Choose Save and save it to your Profiles folder.
          • Mozilla Firefox:
            • Click here (octet-stream 664 B)
            • Choose Save and save it to your Profiles folder.
        • Macintosh or Linux users:
          • Please use Mozilla Firefox – Safari does not work for this step.
          • Control click here and choose Save Target (Link) As.
          • Save to Profiles folder.
      4. *NOTE - For specific departmental profiles, see your Department IT manager
    • This client will not support 64-bit Operating Systems. We recommend you to migrate to SSL AnyConnect client at your convenience.
GUIDES
FAQS
HELP

Submit a support request with the following information:

  • Category: IT Support Services
  • Specialty Type: Network Support
  • Detail: Virtual Private Network (VPN)
  • Provide the following information:
    • Profile name of the user and/or department profile name.
    • IP address of the user's computer prior to accessing the VPN
      • ipconfig /all on windows
      • ifconfig -a on Linux
    • Provide the IP address of the user after they signed into the VPN
      • Ipconfig /all or ifconfig-a
      • Netstat -nr
    • Provide the user's FSUID and contact information
    • Provide IP address of the FSU resource the user is trying to connect to.

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