Virtual Private Network (VPN)

The FSU VPN (Virtual Private Network) service is designed to allow faculty, staff, courtesy appointments, and university-sponsored external vendors to securely "tunnel" into campus over commodity networks, such as the internet, and access services as if they were on campus.

Available To

  • Faculty
  • Staff
  • Departments
  • Guests

Features

  • Provides encrypted connection to FSU on-campus systems and departmental networks
  • Allows for remote access to secure computers and/or services as if on campus 
  • Features client-based SSL and clientless (web browser) access methods

Requirements

  • FSUID and password (Faculty, Staff, Courtesy Appointments)
  • Sponsored Guest FSUID and password (External Vendors)

Cost

There is no charge for this service.

To download and install the Cisco AnyConnect Secure Mobility Client:

  • For FSU Employees:
    1. Go to https://vpn.fsu.edu
    2. Sign in with your FSUID and password
    3. Go to the AnyConnect section and click Start AnyConnect
    4. On the next page, click the Download for... button (this will usually reflect your operating system, e.g., "Download for Windows" etc.) to download the Cisco AnyConnect Secure Mobility Client
      • For step-by-step installation instructions, click + Instructions to the right of the Download button
      • To install programs on an FSU-owned computer, please consult with your departmental IT support professional
    5. When prompted by a window that indicates that the VPN is "Ready to connect":
      • For general VPN access, enter vpn.fsu.edu
      • For department/group-specific VPN profile access, enter vpn.fsu.edu/profilename (e.g., vpn.fsu.edu/erp, etc.) 
    6. Click the Connect button
  • For Sponsored Guests/ External Vendors:
    1. Go to https://vpn.fsu.edu/vendorsupport
    2. Sign in with Sponsored Guest FSUID and password
    3. Go to the AnyConnect section and click Start AnyConnect
    4. On the next page, click the Download for... button (this will usually reflect your operating system, e.g., "Download for Windows" etc.) to download the Cisco AnyConnect Secure Mobility Client
      • For step-by-step installation instructions, click + Instructions to the right of the Download button
    5. When prompted by a window that indicates that the VPN is "Ready to connect", enter vpn.fsu.edu/vendorsupport or the group/departmental VPN profile to which you have been granted access
    6. Click the Connect button
  • For accessing legacy email applications (more info):
    1. Go to https://vpn.fsu.edu/secure
    2. Go to the AnyConnect section and click Start AnyConnect
    3. Complete the Multi-Step Verification process instructions
    4. On the next page, click the Download for... button (this will usually reflect your operating system, e.g., "Download for Windows" etc.) to download the Cisco AnyConnect Secure Mobility Client
      • For step-by-step installation instructions, click + Instructions to the right of the Download button
    5. When prompted by a window that indicates that the VPN is "Ready to connect", enter vpn.fsu.edu/vendorsupport or the group/departmental VPN profile to which you have been granted access
    6. Click the Connect button
    7. Sign in using Multi-Step Verification

To access a web application through the Browser-Based (Clientless SSL) VPN:

NOTE - The browser-based, clientless VPN feature will only allow access to internal FSU sites and systems hosted on-campus. While this option may be better suited for remote desktop/ssh from the web browser, use of the Cisco AnyConnect Secure Mobility Client is recommended for less restrictive site access. 

  1. Navigate to the appropriate VPN site profile:
  2. Sign in with your FSUID and password
  3. Go to either the Home or Web Applications sections
  4. Enter the URL in the address field
  5. Select https:// or http:// from the drop-down
  6. Click Browse

To request departmental/group-specific VPN groups:

  • Submit a support request with the following information:
    • Category: IT Support Services
    • Specialty Type: Network Support
    • Detail: Virtual Private Network (VPN)
    • Provide the following:
      • Justification for dedicated VPN group
      • Group Contact (Unit IT Manager Required)
      • Group or Profile Name Preferred
      • Department/College domain name
        • Specify If more than one in same unit (e.g. ITS-CASS, ITS-DVR, etc.)
      • How many concurrent users expected
      • Network Resources (IP, Proto, Port) to be accessible to the VPN group

Additional Information

Important Notice
By signing into the FSU Virtual Private Network service you agree to abide by Florida State University's Information Security Policy. When you sign in to an FSU Internet connection, you are leaving a digital footprint that can be traced back to you. It is highly recommend that you log out of or disconnect from the FSU VPN service when it is no longer needed.

VPN Options and Recommendations
  1. Cisco AnyConnect Secure Mobility Client (Recommended)
    • Using the AnyConnect client is the easiest way to connect to the FSU VPN network.
    • It is the option that best supports 64-bit operating systems.
    • See the Request this Service section on this page for instructions on how to download this software.
  2. Browser-Based (Clientless SSL) VPN
    • In some instances, this option is better suited for remote desktop/ssh from the web browser.
    • Since the clientless SSL VPN essentially does the browsing for the user and returns the data to his/her browser, the user appears to originate from within campus
    • No software installation needed. Standard web browser is required.
    • Will only allow access to internal FSU sites and systems hosted on-campus. 
    • See the Request this Service section on this page for instructions on how to access this feature.

NOTE - Cisco VPN Client (IPSEC):

FAQS
HELP

Submit a support request with the following information:

  • Category: IT Support Services
  • Specialty Type: Network Support
  • Detail: Virtual Private Network (VPN)
  • Provide the following information:
    • Profile name of the user and/or department profile name.
    • IP address of the user's computer prior to accessing the VPN
      • ipconfig /all on windows
      • ifconfig -a on Linux
    • Provide the IP address of the user after they signed into the VPN
      • ipconfig /all or ifconfig -a
      • Netstat -nr
    • Provide the user's FSUID and contact information
    • Provide IP address of the FSU resource the user is trying to connect to.

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