Virtual Server Hosting

ITS offers virtual server hosting for departments. ITS' virtual machine service is a cost effective alternative to operating a departmental server and includes storage and backup services. Virtual Server hosts are provided utilizing clustered enterprise class servers running the VMware/ESX virtualization suite. Virtual server host services include basic operating system installation (Windows or Red Hat Enterprise Linux) and patches as well as local and offsite backups. Customers are responsible for their own application installation, configuration, management, and security.

Available To

  • Departments

Features

  • ITS provisions the virtual machine with the memory, CPU, and disk space configuration requested by the customer.
  • ITS will install the base operating system (supported versions of Microsoft Windows or Red Hat Enterprise Linux) on the VM (virtual machine).
  • ITS will configure the network on the VM and provide basic user access to the system.
  • For Windows hosts on the enterprise AD, ITS will apply monthly Microsoft patches.
  • For Red Hat Enterprise Linux hosts, ITS will apply Red Hat updates on a quarterly basis.
  • The customer is responsible for their own applications - installation, configuration, management, and security.
  • Local and offsite copies of file system backups are included in the service. Customers with databases on their hosts need to configure their own database backups. If those backups are written to the local file system, they will be included in the ITS provided file system backups.

Requirements

  • Departments purchasing a virtual machine from ITS must have someone who has the skills and knowledge needed to manage and maintain their applications. In addition, they would need some basic system administration skills appropriate to the operating system running on their VM.
  • Departments must have an internal P.O. to ITS in the OMNI AR/billing system and work with their department budget manager to add a line to that P.O. for ITS Virtual Computing Services for the expected cost. This is required to facilitate billing/charging prior to ordering the service.
  • Ordering the service is done via a Service Center support request.

Cost

Pricing for virtual servers varies based on configuration of the virtual machine. The rate structure is as follows:

  • $2.58 per vCPU per month
  • $17.17 per GB memory per month
  • $0.29 per GB disk per month

Please contact its-vmadmins@fsu.edu for a specific quote or to discuss your department's virtual server hosting needs.

Submit a support request with the following information:

  • Category: IT Support Services
  • Specialty Type: Virtual Server Hosting (VM)
  • Detail: New virtual machine request

Additional Information

  • Backups are taken nightly and copies are stored locally and off-site.
  • Backup retention is 30 days.
  • Billing is done monthly in arrears via an internal Purchase Order from the department to ITS
  • For more information about the auxiliary ordering/billing process, please see http://controller.vpfa.fsu.edu/auxiliary-ar-billing
  • For more information about this service, email its-vmadmins@fsu.edu
HELP

Submit a support request with the following information:

  • Category: IT Support Services
  • Specialty Type: Virtual Server Hosting (VM)
  • Detail: Choose one of the following:
    • Modify virtual machine
    • New virtual machine request
    • Virtual Machine connection
    • other

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