Telephone Services

Information Technology Services provides university departments with a wide range of telephone services. In addition to traditional telephone landlines (Centrex), ITS also offers Voice over Internet Protocol (VoIP) telephone service. VoIP utilizes modern voicemail technologies that allow calls to be made over a computing network, combining multiple communication platforms into a single, more cost-effective, telephony system.

Available To

  • Faculty
  • Staff
  • Departments

Features

  • Support for landline (Centrex) and Voice over Internet Protocol (VoIP) phone lines
  • Six-way conference calling (VoIP phone required)
  • Wide variety of telephone equipment
  • Automatic Call Distribution (ACD) call center solutions

Requirements

No additional requirements

Cost

Centrex to VoIP Conversion

Network connectivity to a building, condition of the wiring inside a building, networking equipment within the building, network ownership and management and funding for required upgrades and new instruments are all variables to consider before conversion. However, if your department still wishes to convert, please:

Equipment Pricing

Telephone Rates & Fees

Fax Services
Traditional fax machines utilize standard analog phone lines which are available at a monthly rate of $28.50.
*Does not include third party vendor charges

RightFax
RightFax is a digital/paperless alternative to the traditional fax machine consisting of a University-administered fax server managing faxes sent and received to a departmental, dedicated phone line. Please contact ITS-IMGT@admin.fsu.edu for pricing.

Long Distance

Long distance is included on all University phone lines.

Authorization Codes (Centrex Only)

Description

Cost

  • Confidential 6-digit code used for dialing long distance
  • Station specific code
  • Authorization Codes can be added at no additional monthly cost to your service

Toll-Free 800 Numbers (incoming calls)

Description

Cost

  • One number assigned for incoming calls
  • Priced at competitive long distance rate
  • 1-800 Services: $13.09/Month
  • Additional: 8.5¢/Min
  • Installation Charges: N/A
  • Call Detail: N/A

Place an order to request any of our telephone services.

Additional Information

Related Services