Email Accounts

FSU employees, students, certain contractors and active courtesy appointees receive email accounts provided by ITS to be used for conducting official university business. For more information on Student (@my.fsu.edu), Employee (@fsu.edu) and other email accounts offered by ITS, please see Email Account Management.

Available To

  • Students
  • Faculty
  • Staff
  • Alumni
  • Retirees

Features

  • Enjoy email protection services to prevent spam and phishing
  • Share your calendar with friends and colleagues
  • Use the global address list (GAL) to help find your recipients
  • Retain your student email for life after you graduate
  • Use distribution lists, security groups and room mailboxes to organize your team email environment
  • Access your email anywhere using the Outlook mobile app or OWA

Requirements

You must be an FSU student or employee to receive an email account.

Cost

There is no cost for this service.

Student Email

Employee Email

Additional Information

Electronic Mail Policy

See our electronic mail policy for requirements and guidelines associated with email account use and administration. 

Email Message Limits

The following limits apply to every Office 365 email message:

  • Message size* | Outlook: 150 MB; OWA: 112 MB
  • Subject length | 255 characters
  • File attachments | 250 attachments
  • File attachment size | Outlook: 150 MB; OWA: 35 MB
  • Multipart message | 250 parts
  • Embedded messages | 30 messages

Emails that exceed these limits will be bounced back to the sender with a "Message Size Violation" error message.

*Individual department email systems may have varying message size limits. Please check with your department on their maximum message size limits.

Email Recipient and Sender Limits

The following limits apply to every Office 365 email account:

  • Messages received | 3,600 messages/hour
  • Recipient rate | 10,000 recipients/day
  • Recipients | 500 recipients
  • Message rate | 30 messages/minute (SMTP client submission only)

Individuals who exceed these limits may be added to Microsoft's banned senders list, which means they can send email inside the organization, but are prohibited from sending anything outside of FSU. Visit the ITS knowledge base for information on how to request removal from Microsoft's banned senders list.

If your department needs to send emails that exceed the recipient and sender limits, please submit a whitelist request.

FAQS
HELP

Submit a support request with the following information:

  • Category: Student Services
  • Specialty Type: Student & Alumni - myFSU (@my.fsu.edu)
    OR
  • Category: Faculty/Staff Services
  • Specialty Type: Faculty/Staff Email (@fsu.edu)

Related Services