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    Technologies to manage relationships and interactions with customers


Engagement Technologies

Customer relationship management (CRM) helps track and manage interactions with customers.

Sometimes you need a solution as unique as your work. Combine any of the available engagement technologies to create a custom application that works for you and your customers. Tie together functionality…

Case management is used by departments across campus to provide support to customers. The systems allow departments to receive service requests or troubleshoot problems.

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