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    Technologies to manage relationships and interactions with customers

Engagement Technologies

It is time to take your communications to the next level. Targeted messaging empowers you to control your departmental communications while taking advantage of a centrally supported digital marketing suite.

Customer relationship management (CRM) helps track and manage interactions with customers.

Sometimes you need a solution as unique as your work. Combine any of the available engagement technologies to create a custom application that works for you and your customers. Tie together functionality…

Case management is used by departments across campus to provide support to customers. The systems allow departments to receive service requests or troubleshoot problems.

Looking to connect with your customers? Our suite of marketing technologies offers a robust, omnichannel platform for reaching your community. This service gives you access to email marketing, text messaging and telemarketing tools.

Online application forms, powered by SurveyMonkey (Momentive), make it easy to manage the entire application process from beginning to end.

Online surveys, powered by Qualtrics, help you build, distribute and analyze surveys in a matter of minutes.