End-Point Computing

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Information Technology Services (ITS) provides a campus computer lab that is available to the entire university. This lab is open to all FSU students, faculty and staff with a valid FSUCard. To sign in to a computer in the public lab, use your FSUID and password. ITS also offers myFSUVLab, a Virtualized Computer Lab Environment offered by FSU.

CTS offers comprehensive on and off site computing support for your department. Services include installation, set-up, and configuration of computers, a comprehensive maintenance plan, support for commonly used software and applications, and more.

ITS maintains university data that is accessible through reporting tools such as myFSU BI. For reporting data about students, contact the Registrar's office. For reporting data about faculty or staff, contact Human Resources. For financial data, contact the Controller's office and for official university data and statistics, contact FSU Institutional Research.

Delegated Access allows a student to grant access to third-party individuals to view customized account and financial information, such as grades and outstanding tuition balances.

Desktop backup is a simple and worry-free way to protect important files. Backed up data is stored in a secure, remote location for safekeeping, making it easy to restore lost data. Backups are available for purchase by FSU departments, and all FSU students and employees are eligible for desktop backup on personal devices at a discounted price.

Digital Signage enables departments on campus to share information through digital displays and an interactive experience.

ITS has two directory service offerings. Microsoft's Active Directory is a centralized and standardized system for Microsoft Windows hosts that automates network management of user data, security, and distributed resources and enables inter-operation with other directories. The enterprise fsu.edu Active Directory is hosted and managed by Information Technology Services. ITS also provides enterprise LDAP (Lightweight Directory Access Protocol) services to enable the searching and browsing of directory information in its central information systems. The LDAP service is used for authentication by many university information systems as well as for address look ups by some email clients.

ITS provides primary file storage for departments. This storage is provided through enterprise class network attached storage. This storage is typically provided through the use of the CIFS protocol. Backups of the data are included with a default retention period of 30 days. A copy of the backups is stored off-site.

A Sponsored Guest/Vendor Account gives unofficial university affiliates access to specific network and computing resources.

Software from leading software vendors such as Adobe, Microsoft, and SPSS is available for purchase at substantially discounted prices.

myFSUVLab allows any student or employee 24/7 remote access to our campus computer lab software by any Windows, Mac, and supported mobile device from any location with internet.

Many applications reside at Northwest Regional Data Center and are accessible only through a provisioned logon ID. These applications are primarily administrative and are most frequently accessed via FSU's online transaction system known as CICS. Mainframe-attached printers must also be defined in order to print such specialty items such as Official Transcripts.

Office 365 is a cloud-based suite of productivity tools—including email, calendaring and group collaboration—powered by Microsoft and free to use for Florida State University students, faculty and staff.

Bomgar is a remote support solution that enables you to remotely access and fix nearly any device, running any platform, located anywhere in the world.

The ITS Research and Development (R&D) unit focuses on projects associated with evolving and emerging technologies that are expected to be used by FSU’s faculty, staff, and students.

ITS offers both physical and virtual server hosting for departments. Departments can utilize ITS’ enterprise data center to house their own servers, taking advantage of the redundant power and cooling systems at the data center. ITS' virtual machine service is a cost effective alternative to operating a departmental server and includes storage and backup services. Virtual Server hosts are provided utilizing clustered enterprise class servers running the VMware/ESX virtualization suite. Virtual server host services include basic operating system installation (Windows or RedHat Enterprise Linux) and patches as well as local and offsite backups.

Student Computing Support offers discounted software support to students for personal computers, tablets and mobile devices