End-Point Computing

title-inside title-centered

Information Technology Services (ITS) provided a campus computer lab in Oglesby Union which, as of June 5th (2018), has been permanently closed. ITS offers myFSUVLab, a Virtualized Computer Lab Environment offered by FSU.

CTS offers comprehensive on and off site computing support for your department. Services include installation, set-up, and configuration of computers, a comprehensive maintenance plan, support for commonly used software and applications, and more.

ITS maintains university data that is accessible through reporting tools such as myFSU BI. For reporting data about students, contact the Registrar's office. For reporting data about faculty or staff, contact Human Resources. For financial data, contact the Controller's office and for official university data and statistics, contact FSU Institutional Research.

Delegated Access allows a student to grant access to third-party individuals to view customized account and financial information, such as grades and outstanding tuition balances.

Desktop backup is a simple and worry-free way to protect important files. Backed up data is stored in a secure, remote location for safekeeping, making it easy to restore lost data. Backups are available for purchase by FSU departments, and all FSU students and employees are eligible for desktop backup on personal devices at a discounted price.

Digital Signage enables departments on campus to share information through digital displays and an interactive experience.

ITS has two directory service offerings. Microsoft's Active Directory is a centralized and standardized system for Microsoft Windows hosts that automates network management of user data, security, and distributed resources and enables inter-operation with other directories. The enterprise fsu.edu Active Directory is hosted and managed by Information Technology Services. ITS also provides enterprise LDAP (Lightweight Directory Access Protocol) services to enable the searching and browsing of directory information in its central information systems. The LDAP service is used for authentication by many university information systems as well as for address look ups by some email clients.

ITS provides primary file storage for departments. This storage is provided through enterprise class network attached storage.

A Sponsored Guest/Vendor Account gives unofficial university affiliates access to specific network and computing resources.

Software from leading software vendors such as Adobe, Microsoft, and SPSS is available for purchase at substantially discounted prices.

myFSUVLab allows any student or employee 24/7 remote access to our campus computer lab software by any Windows, Mac, and supported mobile device from any location with internet.

Historical FSU Data resides at Northwest Regional Data Center and are accessible through a provisioned login ID. These applications are primarily administrative, and are most frequently accessed via FSU's online transaction system know as CICS. Mainframe-attached printers must also be defined in order to print such items such as official transcripts.

Office 365 is a cloud-based suite of productivity tools—including email, calendaring and group collaboration—powered by Microsoft and free to use for Florida State University students, faculty and staff.

Bomgar is a remote support solution that enables you to remotely access and fix nearly any device, running any platform, located anywhere in the world.

Student Computing Support offers discounted software support to students for personal computers, tablets and mobile devices

ITS offers virtual server hosting for departments. ITS' virtual machine service is a cost effective alternative to operating a departmental server and includes storage and backup services.

ITS Service Desk

Call: 850-644-HELP(4357)
Hours: Monday-Friday 8AM-6PM
Extended Fall Hours (8/27-8/31): 8AM-8PM
Online Chat
Submit a Support Request
After Hours Support

ITS Intranet