For support after hours, call 850-644-HELP (4357) and select the appropriate option. Housing residents experiencing problems after hours must contact the front office of their residence hall. All non-emergency requests will be handled in the order received when we return to normal business hours.
Call 850-644-HELP (4357) and select one of the following options to be guided to the appropriate response team:
- Press 3: Major telephone, cable TV, or building security and access outages are transferred to the FSU Police Department.
- Press 4: Emergencies regarding a network, server, or systems outage are transferred to the ITS 24-hour System Monitoring Call Center.
- Press 1: For automated directory assistance
- Press 2: To leave a message for ITS with the following:
- Name and Phone Number & Times of availability
- Type of service & Description of the issue being reported