The ITS Service Catalog is getting a new look on October 26!

Watch for a simplified, user-focused design with new navigation and updated service descriptions.

All Services

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Microsoft System Center Endpoint Protection (SCEP) is an enterprise anti-virus and anti-malware solution provided by ITS for FSU-owned Windows machines on campus.

Audio/Video equipment is available to Course Instructors for multimedia presentations and instruction.

Florida State University offers several authentication and single-sign-on services for accessing university systems and third-party applications.

The classroom support group provides installation, management, administration, and support of computers and audio/visual equipment in "general purpose" classrooms on the main FSU campus.

CTS provides workstation management and network support to its partners on-site and via remote assistance.

OpenVoice offers toll-free conference calling for up to 500 participants.

The only personalization tool optimized for Drupal is now available as a no-code application to help marketers quickly and easily optimize customer experiences. With the new version, anyone – regardless of technical acumen – can point, click and personalize content. Acquia Lift’s new unified user interface lets marketers execute profile management, segmentation, and personalization activities in a single place and launch them across a network of websites.

Florida State University uses Drupal, an open-source WCMS, which is hosted and supported on the Acquia Platform.

Digital Signage enables departments on campus to share information through digital displays and an interactive experience.

FSU Directory Assistance options include departmental and employee listings. You can access these directories through our web directory, by dialing 0 from a 644 or 645 campus telephone line, or by calling (850) 644-2525.

Email accounts are available via Microsoft Office 365 for students, faculty and staff. Accounts include email, calendaring, contacts and more.

Central management, maintenance, design, billing, and customer service for a campus wide Emergency Blue Light Telephones (EBLT).

Chances are, you have lots of important files stored on your computer: email, research papers, financial documents, photos, and more. Although ITS may be able to protect some files and access some backups, there is a lot of data on computers that may not be included.  If your computer crashed today, what would you lose?

ITS offers a university-wide official events calendar featuring university activities, events, and meetings across campus and throughout the Florida State community.

FSU Campus Wi-Fi is the wireless canopy offering convenient, widely available, high-speed wireless network access to the University community. This wireless network has expanded outdoor coverage that includes most campus common and high traffic areas, as well as indoor availability in many University colleges and departments. Two wireless networks are offered: FSUSecure (requires FSUID) and FSUGuest (for guest access).

The FSU Service Center is a secure, multi-departmental online submission and tracking system for support requests.

A Sponsored Guest/Vendor Account gives unofficial university affiliates access to specific network and computing resources.

ITAPP is a technology collaboration program that assists individual university units with the management of IT resources. The program supports units by unifying IT management efforts and developing custom IT solutions to help units fulfill their mission and achieve their goals.

The University provides Internet/Network access for all University affiliates on-campus, including: wired high-speed ethernet, dormitory network access (ResNet), campus-wide wireless, and educational connections on Florida Lambda Rail (FLR) and National Lambda Rail (NLR).

Software from leading vendors such as Adobe, Microsoft and IBM-SPSS is available for purchase at substantially discounted prices.

Mass emails can be sent to large subsets of the FSU community—such as all students or all faculty—to share important, university-wide news.

Teams live events is an extension of Teams meetings, allowing users in an organization to broadcast video and meeting content to a large online audience. These are meant for one-to-many communications where the host of the event is leading the interactions and audience participation is primarily to view the content shared by the host. 

You can produce a live event using Teams. Simply create the event and invite presenters and panelists to participate on their own devices.

myFSU Mobile keeps you in touch with The Florida State University from wherever you are. myFSU Mobile's suite of apps keeps you connected to events on the FSU campus via mobile devices. This mobile app is available free to everyone, including parents, the general public, and campus visitors.

What’s in a name? NameCoach promotes campus diversity and inclusion by storing easy-to-learn audio name pronunciations in the systems used by faculty, staff and students. It enables anyone involved with student information to be more respectful and inclusive in every interaction by ensuring they are correctly pronouncing an individual's name.

Departmental networking services and resources such as wiring/circuits, connectivity, and network tools/management, including: Access Control List (ACL), Domain Name Service (DNS), Network Time Service (NTP), Network Addressing, Internet Protocol (IP) assigned addressing, Dynamic Host Configuration Protocol (DHCP), auto-assigned addressing, data circuits, and local telecommunications provider connections), Virtual Private Network (VPN) service.

Historical FSU Data resides at Northwest Regional Data Center and are accessible through a provisioned login ID. These applications are primarily administrative, and are most frequently accessed via FSU's online transaction system know as CICS. Mainframe-attached printers must also be defined in order to print such items such as official transcripts.

Office 365 is a cloud-based suite of productivity tools—including email, calendaring and group collaboration—powered by Microsoft and free to use for Florida State University students, faculty and staff.

OneDrive for Business, a cloud storage and file sharing service from Microsoft, keeps all your files in one secure, access-it-anywhere location. Employees should use OneDrive for Business to store personal business data, while students can use it to store their personal data relating to coursework and other student activities. With OneDrive for Business, you can save your files to the cloud and access them anytime, both online and offline, and collaborate on documents in real-time with others at Florida State University.

High performance computing, high throughput computing, cloud computing, interactive systems, data storage and consulting to support research computing projects.

Need a little help keeping your website up to date and compliant? Siteimprove analyzes your website and provides recommendations to improve site accessibility, accuracy and SEO. Easy-to-interpret reports highlight exactly what code needs to be fixed or updated to meet accessibility requirements, provide reliable content and ultimately improve the quality of your website. Sign In below to see your dashboard and access detailed reports.

Skype for Business is an enterprise communications platform for real-time collaboration. Features include instant messaging, audio calls, video calls, Web conferencing and desktop sharing.

Information Technology Services provides University departments with a wide range of telephone services and support including:
Land-line Telephone Services (Centrex), Voice Over Internet Protocol (VoIP), Voicemail Service, Automatic Call Distribution (ACD), maintenance and repair.

University-wide website and weekly email digest of university announcements.

UPDATE: The Aruba VIA VPN will be decommissioned in Fall 2020. Find Out More 

The FSU VIA VPN is an additional solution that can accommodate a large number of connections. Like the standard FSU VPN, this service is designed to allow users to securely "tunnel" into campus over commodity networks, such as the internet, and access services as if they were on campus.

WebDAV stands for "Web-based Distributed Authoring and Versioning". For those who maintain departmental or individual websites at FSU, it is simply a method for accessing the web server to upload and modify websites.