Software Training

 

Need help learning your way around new software? Here you will find valuable links to training guides, how-tos and other user support materials to help you get started with some of the university's most popular software. Click the links below to learn more.

Blackboard
Extensive user support for Blackboard, the university's learning management system, including tutorials for course setup, grade center and discussion boards
Bomgar Icon
Bomgar
Remote support solutions that allows users to remotely access and fix devices from any location
Drupal
Training and tutorials for the university's website content management software
Gartner
Additional information and sign in instructions to access a knowledge base of IT research and technology news and trends
Lynda.com
Sign in for instructions to start accessing tutorials for anything from mastering Excel formulas to professional development
Office 365
Tutorials for Office 365 Employee Email, Office Online, OneDrive for Business, Sway, and Office 365 ProPlus
Qualtrics
Getting started video and step-by-step instructions for creating, distributing and analyzing online surveys
SharePoint
Beginner and intermediate video tutorials covering how to use document libraries, lists and pages in SharePoint
Skype Icon
Skype for Business
Quick start guides and video tutorials covering how to use Skype for Business for instant messaging, video calls, web conferencing and more
Tegrity Icon
Tegrity
Quick start guide, support articles, instructional strategies and upcoming workshops for creating audio and video recordings using the university's presentation-capture tool
Windows Icon
Windows
Quick start guide for installation and use of Windows operating systems
 

ITS Service Desk

Call: 850-644-HELP(4357)
Online Chat
Hours: Monday-Friday 8AM-6PM
Submit a Support Request
After Hours Support