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Desktop backup is a simple and worry-free way to protect important files. Backed up data is stored in a secure, remote location for safekeeping, making it easy to restore lost data. Backups are available for purchase by FSU departments, and all FSU students and employees are eligible for desktop backup on personal devices at a discounted price.

Need to protect your website? Enterprise SSL certificates are available to all Florida State University departments and organizations with a Web presence. SSL certificates create an encrypted connection so data can be transmitted safely and securely.

ITS provides primary file storage for departments. This storage is provided through enterprise class network attached storage. This storage is typically provided through the use of the CIFS protocol. Backups of the data are included with a default retention period of 30 days. A copy of the backups is stored off-site.

FSU Campus WiFi is the wireless canopy offering convenient, widely available, high-speed wireless network access to the University community. This wireless network has expanded outdoor coverage that includes most campus common and high traffic areas, as well as indoor availability in many University colleges and departments. Two wireless networks are offered: FSUSecure (requires FSUID) and FSUGuest (for guest access).

ITS will review the current IT environment and needs of an organization. This assessment will include a review of the various aspects associated with the acquisition, distribution and management of IT resources ranging from network infrastructure, hardware and software inventories along with specialized services and applications. ITS will also review staffing levels and positions that are required for supporting an organization’s IT environment.

The University provides Internet/Network access for all University affiliates on-campus, including: wired high-speed ethernet, dormitory network access (RESNet), campus-wide wireless access (FSUSecure and FSUGuest), and educational connections on Florida Lambda Rail (FLR) and National Lambda Rail (NLR).

Information Technology Services contracts with internet service providers to provide off-campus internet access and equipment for faculty and staff professional needs. This includes residential access for work-related purposes and off-campus offices. Departments can order online and charge services to their department account.

Software from leading software vendors such as Adobe, Microsoft, and SPSS is available for purchase at substantially discounted prices.

Departmental networking services and resources such as wiring/circuits, connectivity, and network tools/management, including: Access Control List (ACL), Domain Name Service (DNS), Network Time Service (NTP), Network Addressing, Internet Protocol (IP) assigned addressing, Dynamic Host Configuration Protocol (DHCP), auto-assigned addressing, data circuits, and local telecommunications provider connections), Virtual Private Network (VPN) service.

Office 365 is a cloud-based suite of productivity tools—including email, calendaring and group collaboration—powered by Microsoft and free to use for Florida State University students, faculty and staff.

Qualtrics is the University's online survey software solution. It can be used for something as simple as a program evaluation or needs assessment, and something as complicated as academic research. This service provides the ability to fully customize the look and feel of any survey. Results can be analyzed within Qualtrics or exported in various formats.