ITS Survey Provides Valuable Customer Insight

In late January, Information Technology Services (ITS) partnered with Sachs Media Group to survey a sample of students, faculty and staff to evaluate perceptions of ITS products, communications and service at Florida State University. The response to the survey was impressive, with more than 3,800 individuals providing feedback on everything from ITS email alerts to expanded Wi-Fi locations. Thank you to everyone who completed the survey. The feedback gathered is invaluable and will be used to improve ITS services and help shape a strategic integrated marketing communications and outreach plan for ITS.

To see the results of the survey, view the ITS survey results summary below.

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