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Information Technology Services / ITS Service Desk / - Network Help / Password Help

Password Help

FSUID, Employee or Student Email accounts and Blackboard Passwords:

How do I change my password? 

  1. There is a "Reset your password" link on


  1. Log into
  2. Select the Secure Apps Tab
  3. Select the link FSUID Identity Management
  4. At the bottom center of this page, select the Reset Password link to reset / synchronize your passwords
  5. Follow the instructions and select Submit.

Password Requirements

Please note that effective on the date of 05/21/2013 your new password must be different from the last SEVEN passwords used.

  • Must be at least 8 characters in length
  • Must contain at least one alpha character (a-z) and one numeric character (0-9)
  • Must contain at least one non-alphanumeric character
    • For example: - = + # * ( ) [ ] { } < > ! @ $
  • Must not use any obvious, easy-to-guess, or dictionary words
  • Must not use any date format
  • Must not use any one of the 7 most recent passwords

The following users with no prior affiliation to FSU (non-former Students or Employees) will enter their personal email address as their FSUID username:

  • Delegates
  • Admissions Applicants
  • FSU Sponsored Guests/Vendors

After resetting your FSUID password, please allow our systems additional time to fully update your password before you attempt to log in:

  • Blackboard/myFSU/OMNI access – 5-10 minutes
  • Student Email ( access – 15 minutes
  • Employee Exchange access – 10-30 minutes


What do I do if I forgot my username?
Call the ITS-Service Center at (850) 644-HELP (4357)

Frequently Asked Questions

Northwest Regional Data Center (NWRDC)

Navigate to the Mainframe Support Services website for information.

Please click here for information on other Applications