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Information Technology Services / About Us

About Us

Image of Michael Barrett CIO of FSU

Chief Information Officer Michael Barrett

Information Technology Services (ITS) is the central information technology organization supporting the University’s academic and business activities. Led by Associate Vice President and Chief Information Officer (CIO) Michael Barrett, ITS is positioning itself to become a premier IT organization within Higher Ed. During his years as Director of Business Systems at the National Academy of Sciences followed by his success as Vice President of PeopleSoft Consulting and Managed Support Services, Barrett has played a critical role in the delivery of quality information technology services. Barrett holds a Master of Science in Computer Science from John Hopkins University and undergraduate degrees from the University of Maryland in Chemistry and Computer Science where he graduated cum laude.

Joining Barrett on the ITS executive team are Randy McCausland, Director of Infrastructure and Operational Service and Director of Student Services; Ken Johnson, Director of University Technology Administration; Don Pace, Director of Network Communication Technologies; and Mike Russo, Director of Information Security and Privacy. Working together, this team of experienced IT managers has transformed ITS into a more effective, customer-driven entity. 

Our Mission

The mission of Florida State University Information Technology Services (ITS) is to provide an effective, comprehensive and secure technology infrastructure to deliver the highest quality and sustainable information and technology services. ITS strives to engage the University community in support of the University’s mission of teaching, research, creative endeavors and service.

Our Vision

Information Technology Services will be a prominent strategic partner in achieving Florida State University’s vision by providing premier information and technology services and direction for the University.

Excellent Customer Service We take pride in providing a professional service which exceeds the needs of our customers.
Continuous Improvement We continuously develop and improve our services in line with our vision, mission and initiatives.
Communication We embrace effective and open communication as critical to achieving success.
Respect We treat each other with respect and appreciate everyone’s strengths and contribution.
Teamwork We contribute and collaborate effectively within and across our teams.


ITS Organization Chart

ITS Policies and Guidelines

ITS Strategic Initiatives



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